Continuing to operate and develop the New Student Immunization Requirements on a part-time basis as I transition out of my previous role!

• Managed a team of 14 health records coordinators as the Records Custodian of 36,000 student charts, ensuring HIPAA and FERPA compliance in all operations• Designed, created, and implemented a division-wide training program for clinical providers, including EHR overview, standard procedure training, and professional development.• Oversaw the New Student Immunization Requirement process, recommending and implementing multiple changes to minimize barriers to a diverse student population.

. Supervised a large team of Education Mental Health Workers and oversaw daily administrative and operational functions for a 6-classroom facility.. Ensured best practices in trauma-informed care and program development through training and consulting.. Coached in de-escalation, self-protection, and physical restraints as a Cornell University-Certified Associate Trainer of Therapeutic Crisis Intervention.. Oversaw daily operations, ensuring licensing requirements were met and therapeutic practices upheld. . Performed regular team and individual reflective supervision sessions.. Corrected, updated, and streamlined agency policy and procedures.

. Supervised a large team of Mental Health Workers working with children ages 6-13 facing acute mental health and behavioral challenges. . Ensured safety standards and state regulatory requirements were met in daily operations and held team accountable to policy, procedure and therapeutic best practices.. Lead team debriefs, department-wide operational meetings, individual and group reflective supervision sessions, and organized training boosters in Therapeutic Crisis Intervention and Parent-Child Interactive Therapy. . Served as the sole agency representative for the SCL Health Multi-Cultural Resource Group to contribute to ongoing DEI initiatives in our larger healthcare network.

. Provided direct care to children ages 6-13 with high-risk behavioral and mental health issues.. Carried out de-escalation and crisis management daily, including using therapeutic skills to support children through various stages of stress, performing physical restraints as needed, and performing Life Space Interviews post-crisis to help teach emotional regulation.. Was responsible for programming daily activities which involved recreation, social and emotional learning, community outings, and life skills-based routine; was responsible for delegating responsibilities to teammates, ranging from crisis response to routine Critical Incident Reports.. Communicated with Clinical and Supervisory staff to discuss children's Individual Crisis Support Plans, including developing goals and appropriate intervention strategies.

. Supervised a team of volunteers and interns at this crisis hotline for runaway, homeless, and at-risk youth.. Executively determined eligibility for programming, referral applicability, and level of present danger for clients in crisis.. Managed longer-term cases involving multiple community stakeholders.

. Worked up to 16 hours a week, taking crisis contacts from youth across the country, utilizing a strengths-based crisis intervention model to provide emotional support, assess risk, and refer to applicable resources from a national resource directory.

. Became certified in several sensory-cognitive remedial learning programs.. Instructed youth ages 6-20 with dyslexia, ADHD, and Autism Spectrum Disorder in a one-on-one capacity.. Managed youth behavior and developed systems of feedback and reward, rooted in the fundamentals of Applied Behavior Analysis.. Communicated with clients' families and leadership teams to contribute to the development of client treatment plans.