Data Services Analyst
New Bremen, Ohio, United States
• Utilized Microsoft Power BI and SSRS to develop and distribute 30 detailed reports to both internal stakeholders and external partners, providing comprehensive insights into operational metrics and performance indicators.• Collaborated closely with Business Intelligence Developers, Application Developers, and Data Scientists to collectively develop and refine more than 15 SQL queries. These queries were pivotal in enhancing data extraction, transformation, and loading processes critical to business intelligence initiatives.• Spearheaded the review and consolidation of 30 additional SQL queries, contributing to the creation of a comprehensive master guide detailing data sources utilized across the Data Services department. This initiative streamlined data management and improved accessibility for analytical purposes.• Engineered a robust Business Review Requests Archive, compiling and organizing over 2,300 rows of data. This repository served as the foundation for a dynamic Power BI dashboard, enabling real-time tracking and analysis of report usage by the Data Services department since 2019.• Played a key role in optimizing battery settings for more than 1,800 Crown and customer Infolink modules, specifically updating BHM and BDI configurations. These enhancements resulted in a notable 7% increase in overall customer battery health, enhancing operational efficiency and customer satisfaction.• Ensured accuracy and reliability of departmental business systems by meticulously updating over 7,000 customer records. Updates included critical information such as Customer Names, Addresses, and Customer Go-Live status, facilitating streamlined operations and improved data integrity.