Trevor D Williams Email & Phone Number

Los Angeles, Ca, Us

Pomona, California, United States

Upland, California

▶ SCOPE: Promoted from finance advisor to lead business process improvements, operations, and HR change management as member of senior leadership team for company in growth phase, reporting directly to CFO. Oversaw inventory management and logistics. Built culture of continuous improvement across all levels of management, overseeing team of 50. Designed infrastructure for key HR and BPI processes including employer-employee relations, performance and incentive planning in high-volume sales environment. Served as chief liaison and account manager for exotic/luxury car manufacturers, traveling globally to meet with stakeholders.● Drafted employee handbook to establish guidelines for employee development, retention, policies, and procedures. Managed conflict escalation and all aspects of hiring and training of staff to align corporate culture.● Built out best practices and fine-tuned business model to ensure productivity across all divisions. Gained market share in luxury and exotic car market by expanding brands and financing options for high-end customer base.● Identified opportunities for growth, evaluating sales performance metrics of staff.● Accelerated growth with gross sales totaling $100M annually. Launched first Lotus franchise dealership, Lotus of Upland, partnering with Lotus US/UK to negotiate deal. Managed inventory with single product values of $4.5M+.● Reduced web advertising spending $50K/month by reviewing and renegotiating vendor contract.● Initiated change with team focus, building leaders to execute quickly and successfully. Coached senior leaders to develop forward-thinking solutions to align business development and change management strategy with cultivating talent.● Implemented performance culture aligned with organization’s values, principles, and workforce relationships. Implemented process improvements to reduce excess labor cost.

▶ SCOPE: Promoted consecutively to senior manager role, leading high-touch, customer-driven sales for multiple departments with award-winning sales expertise. Oversaw team of 20 with financial accountability of $8M. Steered all operational management, financial analysis, and customer service aspects of the business. Realized untapped consumer market, achieving $1M in sales within first year of tenure. Adapted departments to changes in retail business after economic downturn of 2008, sustaining high sales volume by building high-touch personal relationships with top customers. ● Performed competitive market and dynamic pricing and sizing analyses, relaying findings to corporate HQ to capitalize on consumer demographics for sizing inventory.● Established long-standing relationships with management. Recognized as SME for outstanding change/transformation models. Appointed “voice of the floor” for buying team at company HQ, communicating the needs and desires of customer.● Expanded luxury brand portfolio at Nordstrom, delivering #2 sales metrics nationally for Burberry in men’s sportswear.● Won President’s Award, achieving number one sales increase for store across company.● Recognized with “High Potential Candidate” distinction by senior management. Nominated to participate in corporate leadership development program. Participated in Store Manager in Training program as one of two leaders in Southern CA.● Managed labor force, analyzing succession planning, labor capability, and merit planning. Standardized procedures for competency, role function, and performance. Increased performance through emphasis on development to retain top-performing sales associates.● Transformed employee relations by building trust, loyalty, and impactful leadership development programs held bimonthly.● Launched mentorship program from scratch. Recruited, trained, and mentored high-potential associates. Assisted 7 associates with promotions to get to the next step in their careers.