- Developed and deployed scalable web platforms for emerging startups and communities, leveraging cutting-edge technologies to ensure optimal performance and user experience.- Collaborated with UI/UX designers to architect and implement scalable design systems, optimizing website performance and user experience for clients.- Developed and maintained scalable web solutions using Next.js, React, and Chakra UI. Emphasized the use of small, functional components to promote clean code practices and facilitate seamless future updates.- Implemented a responsive navbar and integrated OAuth login through Discord, resulting in 60% increase in active users in one month for the community bounty board at BanklessDAO.- Developed a real-time governance dashboard for the BanklessDAO community website using Snapshot's GraphQL API, offering transparent data to enhance community decision-making and engagement.- Developed an engaging and visually appealing raffle countdown timer for MoonDAO, resulting in a customer winning a once-in-a-lifetime opportunity to travel to orbit with Blue Origin

- Prepared and operated CNC and lathe for part and prototype production.- Adhered to GD&T drawing standards on prototype machining- Responsible for the running of multiple CNC machines to complete prototypes including maintenance and troubleshooting production issues

- Implemented Agile methodologies to streamline development cycles, culminating in higher efficiency and 50% increase in milestone achievement.- Eliminated knowledge bottlenecks and fostered cross-functional teams, catalyzing interdepartmental collaboration.- Managed and executed key IT initiatives, including software updates, security audits, and GDPR compliance, ensuring seamless implementation and adherence to industry standards for Symbeo's technical projects.

- Standardized the process for submitting ECR & ECO forms across all non-engineering teams, making it easier for departments to communicate and solve problems together.-Led a cross-functional team to diagnose and resolve quality issues, improving customer satisfaction for international clients by 20%.- Orchestrated high-priority customer support cases and coordinated with manufacturing units to expedite custom part replacements, reducing resolution time by 62%

- Created engineering drawing training for fellow customer service team members- Customer service team representative responsible for voting in ECR/ECO processes.- Troubleshot customer issues with fitness equipment on site, over the phone, and over email

- Developed and maintained an error database for two software packages.- Trained new team members- Received inbound customer calls and maintained a 95% customer satisfaction rating.