Project Management | Event Coordination | Facilities Maintenance
Current● Departmental budget analysis for expense reduction and profit optimization.● Onsite management of events including physical plant setup, third-party vendor management, guest engagement, real-time problem resolution, and media collaboration.● Ensures that operational activities remain on time and within a defined budget.● Collaborates with the marketing team to create effective advertisements in both print and digital formats.● Provides direction to multiple on-site customer service teams also ensuring event participant satisfaction.● Manages timely data collection updating operations metrics to reach productivity targets by, reducing cost per unit, eliminating errors, and delivering excellent customer service.● Manages day-to-day business of the operations department while balancing the responsibilities of various business lines such as facilities maintenance, third-party vendors, and membership eligibility status.● Plays a significant role in long-term planning, change of control, and organizational reporting processes.● Collaborates with other team members to ensure seamless business execution, upholding company values and reinforcing positive morale.● Establishes and maintains credible professional relationships with clients, internal business lines, and external vendors.● Works closely with the management team to ensure all operational, administrative, and compliance functions within the organization are being properly executed in accordance with regulatory-based best practices.● Creates sales opportunities for future events with client liaisons while engaging them at current events.
