- Improved utilization of mobile and desktop SaaS for AncestryDNA by working with UX designers, Engineers, and Product managers- Built wireframes to develop new AncestryDNA product features that track and increase engagement of users - Conducted and analyzed 12 customer interviews to understand customer behavior and user experience of product

- Drove international revenue decisions for Princess Cruises, the world's largest premium cruise brand- Analyzed data involving 7 million past travelers using Excel Pivot Tables, Tableau and SAP database software to determine growth and revenue opportunities for market- Discovered an annual revenue opportunity of $75,000-$100,000 by strategically sourcing travelers from Mexico market- Collaborated with international product team to create 7 market query logs to organize travel agent daily requests from Japan, Singapore, Taiwan, China, Hong Kong, South Korea, and the United Kingdom

- Consulted Senior Management on why their product is out pacing growth by analyzing purchase behavior- Conducted competitive analysis, including product uses and consumer insights, using AC Nielsen and panel data

(Previously Contractors Window Design) Regional window distributor- Created a go-to-market strategy for company in both Utah and California window markets- Designed surveys and analyzed market research data to define market and core consumer for product- Built a financial model to determine go/no go for business expansion

Nationwide general contractor of medical, educational, industrial and commercial construction projects- Debugged new project management SaaS and trained 50+ managers to effectively implement its use- Analyzed 60+ bids on a $4M hard bid project, in turn saving the company over $60,000- Developed weekly presentations to consumers on $1M to $20M projects, keeping projects on schedule- Led cross-functional teams of 25+ project managers, maintaining clear direction on all construction activities- Prepared and reviewed the P&L with the Project Manager weekly to recognize and resolve areas of concern- Reviewed $5M of change orders on 10 projects and communicated cost and schedule impacts to consumer- Reduced the duration of a $2M project by 20% by creating a culture of ownership among subcontractors

Regional millwork subcontractor for multi-million-dollar construction projects, including Adobe Campus, eBay Customer Care Center, and Levi Stadium- Saved the company over $100,000 a year by helping them define our core consumer and pursue the best projects- Managed the P&L on 14 projects ($300,000 to $500,000 each), resulting on average, 5% increase of savings - Improved shop production hours 25% by organizing and defining critical information on shop drawings- Worked diligently with consumers in coordinating delivery and install for $10,000/week of inventory- Alleviated consumer’s pain points by collaborating weekly with 20+ employees on past project performance

Retail and Online campus store that ships over 80,000 packages annually with over $6.5 million worth of merchandise (300+ employees)- Improved department customer service by training 20+ new employees in new shipping software- Worked to improve company sales, by proposing more effective ways of positioning product to consumers- Received employee of the month award (2012) for exhibiting exceptional customer service and leadership skills

Nationwide general contractor specializing in tenant improvement projects- Estimated and worked directly with company employees to direct and schedule projects- Sketched mirror frames on AutoCAD and sent plans off to fabricator for 20+ retail stores

- Communicated clearly and respectfully to customers- Served up to 25 customers at once in a timely and efficient manner.- Attained one of the highest sales ratings for the month of July- Assisted in building an enjoyable atmosphere for customers and employees

- Trained, motivated and directed the efforts of 50+ volunteers.- Instructed other volunteers to successfully communicate.- Delivered instruction on budgeting time and money wisely.