Trevor A Nelson

Trevor A Nelson Email and Phone Number

Support Analyst @ CityView
victoria, british columbia, canada
Trevor A Nelson's Location
Victoria, British Columbia, Canada, Canada
Trevor A Nelson's Contact Details

Trevor A Nelson work email

Trevor A Nelson personal email

Trevor A Nelson phone numbers

About Trevor A Nelson

I am a technology enthusiast and have been heavy in IT for over 20 years ranging from hardware support and sales, to web hosting and PC/Server repair. I have over a decade of management experience and can effectively work with staff, stream line projects and ensure service levels are consistently met.

Trevor A Nelson's Current Company Details
CityView

Cityview

View
Support Analyst
victoria, british columbia, canada
Employees:
30
Trevor A Nelson Work Experience Details
  • Cityview
    Support Analyst
    Cityview Jan 2023 - Present
    Victoria, British Columbia, Canada
    View
  • Harris Computer
    Technical Support Analyst
    Harris Computer Jan 2023 - Present
    Victoria, British Columbia, Canada
    View
  • Live Virtual Help Desk
    Account Manager
    Live Virtual Help Desk Feb 2010 - Aug 2022
    Systems Analyst - Handled telephony and email support for end users requiring PC, application support.Operations Management - Setup Physical network in new office. Managed and maintained Local technician PC's and company servers.Account Management - Client relationship management. Handling support delivery issues/expectations and setting helping maintain service level agreements. Maintaining relations with scheduled cadence calls to discuss new sales, problems with support and paths to resolution for issues.
    View
  • Pc Helpline Computer Support Inc.
    Support Representative - Account Manager
    Pc Helpline Computer Support Inc. Feb 2005 - Feb 2010
    Victoria, British Columbia, Canada
    Started when previous employer outsourced Operations and technical support to a new MSP. I was invited to join the new team where I provided outsourced support for LFC's existing clients as well as many other ISP's/MSP's across North America. I was quickly promoted to an account manager and my focus changed to relationship managemnet of our existing clients.
    View
  • Loose Foot Computing
    Support Representative - System Builder
    Loose Foot Computing May 2000 - Feb 2005
    Responsible for day to day operations of Hosting Personal and Commercial Hosting solutions. Built and maintained windows web servers with proficiency in hardware compatibility and IIS. I also handled day to day support requests from our client base.
  • A T I C
    Technical Support Specialist - System Builder
    A T I C 1998 - 2000
    Building and warranty support for locally sold windows PC's

Trevor A Nelson Skills

Virtualization Managed Services Technical Support Disaster Recovery Active Directory Cloud Computing Networking Help Desk Support Windows Server Storage Microsoft Exchange Servers It Management Data Center Saas Network Security Solution Selling Troubleshooting Enterprise Software Account Management Vmware Vpn Wireless Networking Voip It Service Management Firewalls Vendor Management Information Technology Network Design Security Integration Network Administration Windows 7 It Operations Microsoft Technologies System Administration Computer Hardware System Deployment Hardware Telecommunications Printers Windows Cisco Technologies Professional Services Wan Citrix Infrastructure Network Architecture Unified Communications

Trevor A Nelson Education Details

  • Thom Collegiate
    Thom Collegiate
    Grade 12 Diploma

Frequently Asked Questions about Trevor A Nelson

What company does Trevor A Nelson work for?

Trevor A Nelson works for Cityview

What is Trevor A Nelson's role at the current company?

Trevor A Nelson's current role is Support Analyst.

What is Trevor A Nelson's email address?

Trevor A Nelson's email address is ri****@****ail.com

What is Trevor A Nelson's direct phone number?

Trevor A Nelson's direct phone number is (866) 677*****

What schools did Trevor A Nelson attend?

Trevor A Nelson attended Thom Collegiate.

What skills is Trevor A Nelson known for?

Trevor A Nelson has skills like Virtualization, Managed Services, Technical Support, Disaster Recovery, Active Directory, Cloud Computing, Networking, Help Desk Support, Windows Server, Storage, Microsoft Exchange, Servers.

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