Trevor Beffa Email & Phone Number

California, United States

New York, NY, US

Manage executive escalations and product-based de-escalations on the SaaS platform to ensure prompt and effective issue resolution across the organization. These escalations can range anywhere from account specific issues to product gaps in the platform. Develop and implement a playbook for managing executive requests, including issue resolution by.

New York, NY, US

Manage a portfolio of 150+ high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and virtual or in-person meetings. Promote the adoption of Compass technology and adjacent services on their SaaS platform by providing customers with 1:1 support, strategic recommendations, and group training sessions..

New York, NY, US

Manage executive escalations and product-based de-escalations to ensure prompt and effective issue resolution. These escalations can range anywhere from account specific issues to product gaps, interface with customers and leadership following negative support interactions, and identify opportunities to enhance the customer experience and drive down ticket.

Redmond, Washington, US

Builds offerings and cross platform ecosystem integration using selling motions end-to-end and direct partnerships to increase customers utilizations of hardware, software, and cloud solutions; learns of changing environment, circumstances, and situations to further tailor communications. Engaged with hundreds of SMB, EDU, and C-level customers to.

Redmond, Washington, US

Cultivate partnerships and alliances within the local community that will promote brand awareness of Microsoft. Builds relationships with local community groups such as schools, non-profit organizations, and small to medium sized businesses. Advocate in creating and sustaining a viable community presence and events for local affiliations. Determined to.

Redmond, Washington, US

Establish and maintain relationships with gaming enthusiasts through off-site and online communities. Promoted social media marketing for local Microsoft Store events. Organized gaming events to drive 1st party product and software sales. Focused on gathering and pipelining feedback to company partnerships such as Blizzard Entertainment, Riot Games, Epic.

Redmond, Washington, US

Fluent in Microsoft Dynamics such as AX, Power Apps, and CRM, maintaining inventory throughout Microsoft. Tasked in shipping and handling of products to Microsoft partners and SMB owners. Proficient in shrink metric and staying compliant in operational levels for Microsoft.

Roseville, CA, US

Created job opportunities involving individuals with developmental disabilities, while coaching how to live independently and excel within a workforce environment. Handled online orders for a partnership with California State Parks, facilitating operations in distribution of merchandise within their vendor sites.

Ability to adapt to a communication style and build trusting relationships with guests and influence tech solutions. Experienced in retail business fundamentals: department sales trends, inventory management, guest shopping patterns, pricing, and promotions strategies. Operations Lead; part-time key holder tasked with opening and closing of the store..

Graphic Design

Computer And Information Sciences And Support Services