Trevor Bogner Email & Phone Number

Colorado, United States

Colorado, United States

• Provides accurate and timely support for applications and programming used, directly or indirectly, for collecting, maintaining, managing, and reporting data pertaining to clinical trials. Interacts with end-users via.
• Provides support to users with relation to Clinical Data Management Systems (CDMS) and related applications
• Contributes toward resolving CDMS or database-related issues, where possible, and escalates support requests to senior analyst or management, as appropriate
• Takes ownership of issues and sees problems through to resolution
• Programs reports using SQL and/or other programming languages
• Research, troubleshoot, and resolve programming issues associated to clinical trial reporting

Westminster, Colorado, United States

• Continuous data entry is needed to process information provided by customers throughdocumentation or interviews.
• Interview customers/participants regarding income, resources, household composition,and employment status to assess their eligibility for assistance.
• Maintain confidentiality of information provided.
• Assists customers in completing all forms and obtaining necessary documentation.
• Reviews applications for accuracy and completeness, verifies all information, anddetermines assistance allotment.
• Explains program eligibility requirements to customers, including all rules andregulations, their rights and responsibilities, available benefit dates, reason for approvalor denial and the right to appeal.

Tallahassee, Florida, United States

• Completed delivery routes for FedEx through the Tallahassee area, mainly northeast Tallahassee. Responsible for loading and unloading the delivery truck. Perform vehicle inspection before and after every delivery.

Orlando, Florida, United States

• This position entailed working with customers both providers and medical billing companies on claim submission. Working in conjunction with the clearinghouse Change Healthcare, I was able to address customer concerns.
• Determining the root cause analysis of technical issues with the application and documenting them via a GoTo Assist screen share allowed our Development team to analyze the data.
• Documentation for every case was made into the CRM software Salesforce. In addition to answering call volumes of five per hour, new improvement opportunities were required for the continuous advancement of company.

Orlando, Florida Area

Managed sensitive customer information by adhering to Federal CARD Act regulations. Helped customers with both their personal and business accounts. Fixed customer issues. - Converted non-customers from competitors through strategic sales methods that grew organizational revenues.- Allayed customer concerns when the SunPass system failed by calmly.

Orlando, Florida Area

Delivered expert patient care with empathy. Guaranteed patients’ and their families’ needs were met. Followed HIPPA regulations to ensure privacy. Executed sterile cleaning and hygiene measures for patients (ADLs) and their rooms. Took blood sugar readings with a glucometer that was maintained every 24 hours. Completed phlebotomy techniques on patients and.

Orlando, Florida Area

Assisted residents with ADLs to provide a relaxed atmosphere: bathing, dental care, and changing clothes and linens. - Submitted a sanitation proposal to management that lowered the number of urinary tract infections (UTIs), enhanced the health of residents, and improved the quality of care.

Master Of Science - Ms, Healthcare Systems Engineering

Bachelor Of Science - Bs, Health Services/Allied Health/Health Sciences, General

Associate Of Arts - Aa, General Studies