Trevor Deimel Email & Phone Number

Saint Clair Shores, Mi, Us

Saint Clair Shores, Mi, Us

Pleasanton, California, United States

-Managed a $7 million dollar book of business by building and maintaining strategic relationships with key client contacts, resulting in increased revenue and client satisfaction.-Generated over $2 million in new revenue (most on team) through strategic sales initiatives, exceeding set targets and contributing significantly to overall company growth.-Utilized cross-selling and up-selling techniques to maximize revenue and growth opportunities within existing accounts, achieving a 95% retention goal.-Provided excellent customer service by taking ownership of client needs, prioritizing workload autonomously, and serving as a trusted advisor for recommendations and insights-Demonstrated exceptional time management and organizational skills, while working in a fast-paced and dynamic environment, to successfully meet and exceed targets, goals, and SLA's.-Leveraged SaaS technology to effectively manage client relationships, analyze data, and streamline communication, resulting in improved efficiency and heightened client contentment.-Successfully spearheaded initiatives resulting in a remarkable NPS score of 75, reflecting customer satisfaction and loyalty.

Birmingham, Michigan, United States

-Optimized marketing margin by recommending size, location, and time of events to help increase normalized marketing margin by 22%.-Analyzed over 200,000 lines of data using pivot tables and Excel data tools to provide conclusions to upper management on why learner cancellation rates were increasing.-Operated as a data analyst for special assignments as determined by SVP of Technology..-Utilized Salesforce Map, Domo, and Facebook ad data to forecast the performance of over 210 seminar/webinar deployments per month. -Operated as a key decision maker on over 210 sales quotes per month to facilitate high-profit events. -Functioned as a project lead on First-Time Appointments (FTAs) and used real-time Salesforce Map data that account executives presented to over 145 potential clients per month.-Provided year-long marketing plans to sales reps to account for appropriate demand and saturation levels.

-Focused on selling lead-generating events and services to financial advisors.-Maintained a CRM by using Salesforce to update over 2000 leads and contacts.-Earned over 90% retention rate of current clients.-Onboarded new clients to the client platform software and troubleshooted problems as necessary.

Detroit, Michigan, United States

-Provided exemplary customer service to over 1600 season ticket accounts worth over $5,300,000 in retention revenue. -Surpassed over $110,000 of paid new revenue (during height of COVID-19) which placed 1st among sales reps.-Produced over $150,000 in new revenue in only 4 months during the 2019 season.-Collaborated with other coworkers to create an innovative benefit platform for clients.

Greater Chicago Area

-Submitted 82 new FSE deposits (most ever for 2nd-year rep) between April and July of 2019. -Generated over $50,800 regular season revenue + $26,000 playoff revenue in first season (18-19). -Earned highest revenue as a first-year Account Representative since 2013-2014 season. -Completed over 108% of group sales goal.

Blaine, Minnesota, United States

-Increased revenue by 45% in final month of program.-Averaged 165 calls per day to garner leads for 9 different clubs.-Educated on renowned “6 Step Sales Process” to facilitate a successful career in sales.-Made 576 cold calls in one day to place 3rd on all-time NSC Record Board.

East Lansing, Michigan

-Aided in the operations of 50 Michigan State athletic events to maintain customer relationships, safe-guard fan safety, and enhance the Michigan State athletics guest experience. -Worked on the Big 10 Replay Team to promote fast and efficient responses for officials. -Oversaw suite set-up and turn-down for home football games with a team of five other team members; communicating efficiently to reduce delays and maintain a high degree of excellence.

Sandusky, Oh

-Managed the full-cycle tournament process: employee scheduling, inventory planning, and event management logistics. -Organized company paperwork to ensure proper insurance files were submitted to a cloud database.-Contacted participating teams to receive active rosters and other pertinent information for game day operations. -Trained part-time employees on key responsibilities to improve guest experiences that align with the core values of the organization.

-Assisted sales representatives by managing client accounts, providing promotional materials, and answering customer questions to maximize satisfaction.-Co-organized a variety of customer events including Summer Fun Days and Christian Family Nights.-Created all-encompassing game day reports for top-level management that detailed: high profile guests, entertainment lineups, and suite/special venue occupants.

-Executed on-field promotions to ensure quality entertainment for an average of over 5,000 fans.-Prepared all necessary props/equipment to assure promotions ran smoothly.-Assisted the marketing department in a variety of tasks to promote the team in a positive manner.

Greater Grand Rapids, Michigan Area

-Processed cash register transactions with 100% accuracy every shift to ensure proper financial statements-Assisted in food preparation and restocking to maintain appropriate inventory for projected sales-Provided excellent customer service and interpersonal communication to increase sales

Bachelor’S Degree, Business Administration And Management, General

Activities and Societies: FLISE (Future Leaders in Sports & Entertainment), Honors College, College Pride Press, Ultimate Frisbee TeamGPA.

High School

GPA: 4.23