Trevor Evans Email & Phone Number

Washington, Dc, Us

Washington, Dc, Us

New York, Ny, Us

Washington, District Of Columbia, Us

- Assists in onboarding, training, & off boarding of team- Managing company tech fleet - Quarterly Staff Tech Check-ins - Fleet Updates- Reduced tech procurement costs by 65%- Overseeing the transition of MDM softwares- Raised adoption rate from ~45% to 100%- Spearheaded & manage the transition of company-wide VOiP providers - Increased answer-rate by ~27%- Collaborating across departments to innovate processes- In house implementer of all new software that was to be implemented.

Washington, District Of Columbia, Us

- Day-to-day office operations- Maintain inventory of office equipment- Optimized C-Suite Tech & Tools- Onboarding & Off-boarding of Staff- Partnering with HR Department- Trainings for new softwares that were being implemented- Managed the in-house Help-Desk- Managed company-owned vehicle fleet- Managed office rental spaces- Assisted in running & planning monthly all-hands company meetings- Coordinated company events (Networking, Holiday, Community Outreach, Philanthropy)

Charleston, South Carolina, Us

Charleston, South Carolina, Us

Stepped into this role that remained unfilled during the COVID-19 shutdown and restructured the FOH model. This included POS integrations and updates, automating daily tasks and customer forms, and totally redesigning the customer-facing website. These all helped to bring this restaurant out of the pandemic and resulted in $1.3m+ in revenue.Responsibilities in this role include:- Staff Training- Budgeting- Contract Management a& Creation- Event Management- Payroll Overview- New Hire Onboarding- Running all Social Media- General PR- Keeping up with reviews on multiple different channels- Streamlining operations-Menu Management

Charleston, South Carolina, Us

Winston-Salem, North Carolina, Us

Aided in the establishment of the College of Charleston branch of the Storage Scholars moving and storage system. Worked closely with the executive team members to ensure that all customers were provided a smooth and painless experience.Responsibilities Included:- Answering all questions about the service & Company- Tabling and getting the word out via "boots on the ground" marketing- Worked closely with CofC officials to make sure everything was done appropriately.- Manages a team of movers - Managed the pickup and drop-off of all customer's items- Maintained a detailed map of 60+ customers' boxes & belongings in multiple extensive storage facilities.-

Winston-Salem, North Carolina, Us

Filled this role in the interim time needed. While executing the roles of the Campus Co-Founder the responsibilities for this position included:- Weekly recaps to the higher executives of where the customer success team was at in their workload.- Reviewing and compiling usable customer success data to better streamline workloads.- Overhauled the Customer Success platform (Zendesk) to be optimized in all of its available resources and allow for ease of use to both the end user and agent.- Interviewed potential candidates for new Campus Cofounders and replacement Campus Managers- Involvemnt in communications to potential College/University collaboration & partnership.

New York, Us

New York, New York, Us

Charleston, Sc, Us

International Studies: European Concentraion With Business Marketing Minor

High School Diploma