Trevor Heumann Email & Phone Number

Calgary, Alberta, Canada

Working on the Cloud Services team to support the server infrastructure in the cloud as well as on-premises.

Calgary, Alberta, Canada

Work with the IT manager to provide direction for growth and sustainability of all corporate and field IT infrastructure while maintaining and upgrading the existing systems. Collaborate with vendors and coworkers to ensure efficient resolution of reported issues and to proactively monitor processes to resolve issues with minimal business risk and impact. Evaluate licensing of all systems to minimize costs and to utilize all available feature of existing systems.

Calgary, Alberta, Canada

Maintained server system, both on-premises and Azure, by participating in troubleshooting of business issues, updating and patching activities, new system deployments, and projects related to IT and business initiatives. Automated processes and reporting tasks for servers and desktops requirements, including recoding and maintain PowerShell scripts for user onboarding and offboarding, application deployments, and reporting. Managed and improved the desktop operating system, application, and hardware deployment process and infrastructure by optimizing processes, and deploying new systems to streamline and automate tasks. Maintained vendor relationships to ensure support and maintenance contracts were upheld and actioned in a timely manner.

Calgary, Alberta, Canada

Designed, deployed, managed, and improved all systems related to desktop infrastructure. Re-designed printing systems, streamlined OS and application deployment in conjunction with the Desktop Architects, automated the user creation and decommissioning process, IP phone deployment, and reporting tasks, using appropriate scripting methods.

Calgary, Alberta, Canada

- Mobile troubleshooting and repair of printers, P.O.S. terminals and computers- Responsible for inventory tracking and work vehicle