Trevor Jacques Email & Phone Number

As a PACS Application Consultant, I serve in a consultative role with the customer throughout solution delivery & implementation of our PACS solutions to provide for a smooth, effective and successful implementation. I are responsible for: • Conducting workflow analysis and consult on workflow changes that need to occur with the implementation of new functionality or solutions • Analyzes the customer’s existing workflow and facilitates proper change management in the clinical or operational environment, ensures proper testing of the system and establishes a comprehensive training plan to provide for a smooth transition of the solution to the customer • Deliver clinical consulting services which may or may not be in combination with the implementation of a Philips solution • Coaches and educates customers in the use of multiple solutions for complex situations • Guides the customer in the testing of workarounds, clinical integration and new functionality of Philips solutions • Configures or manages the configuration of Philips solutions to accommodate PACS application and/or operational workflow in the customer’s environment • Attends seminars and training sessions necessary to maintain appropriate level of professional competence and/or licensure • Identify application issues, investigate and resolve issues or identify potential defects, document and submit those according to standard processes • Active member of the application, education & Application communities and proactively shares knowledge, experience and lessons learned • Files required reports and consistently complies with all required Philips processes

Phoenix, Arizona, United States

Phoenix, Arizona Area

I perform activities related to the design, configuration, testing, implementation, and support of the clinical based applications...with a focus on the Radiology Imaging systems and software. I provide general analysis of applications and procedures within the healthcare setting. I act as a liaison between the Information Technology department and multiple organizational units to tailor the various Clinical Systems to meet the unique needs of the organization.

Boston, Massachusetts

PACS Administrator: Served as primary liaison to the clinical user community by providing support, direction and education on clinical information technology initiatives. Acted under supervision of the Senior IT project Manager and Director of Cardiology IT systems to ensure the proper operations and support for all Cardiac Imaging and other IT Systems. Over saw the day-to-day operations of the imaging storage for the Echo, Cath, and Holter Device Labs, reporting tools etc. Worked with users and management to further advance system design and function. Understood clinical user’s workflow, and utilization of clinical imaging and reporting applications, and proactively made technical changes and/or suggestions to workflow modifications...to increase efficiency and patient care. Managed the day-to-day functions of Clinical imaging and Reporting support team to maintain optimal operation of all Cardiology Clinical IT. This will include ensuring 24/7 support for all critical cardiology imaging modalities and other applications.

Durango, Co

As a PACS Administrator I worked with a high level of independence in maintaining the overall smooth functioning of the department PACS. Responsible for daily maintenance and integrity of exams and reports in the system and trouble shooting issues that arise. Trained staff and providers in all aspects of PACS needed for their own workflow, and served as a resource to staff and providers. Was able to work in the film library and/or front office as needed. Worked closely with the radiologists, all DI, IT and HIM staff.

Mercy Regional Medical Center, Durango, Colorado

• Responsible for a variety of computer system administration and support tasks such as supporting PC and printer hardware, operating system, software applications, and peripherals for the entire organization• Troubleshot and resolved hardware and software issues• Conducted research on new technology as requested• Responsible for submitting new hardware purchase requests and replacement part requests to the appropriate vendors• Lead projects as well as manage tasks assigned from other project managers on a regular basis• Responsible for monitoring, tracking, updating, routing and closing incident, IT request, problem and project tickets, as well as work orders in assigned queues• Participate in On Call coverage for entire organization across multiple disciplines

Bachelor Of Science (B.S.) In Management, Marketing

Activities and Societies: Ice Hockey, Lacrosse

College Prep, Liberal Arts And Sciences, General Studies And Humanities

Activities and Societies: Football, Hockey, Lacrosse, Student CouncilKimball Union Academy is a private boarding school located in New.