Trevor J. M.

Trevor J. M. Email and Phone Number

Connecting with DFW IT Leaders Offering | ITPM | GRC | Process Creation | Veteran | CCSP, CYSA+, PenTest+, ITIL, Certified Innovator @ Aeko Technologies
Trevor J. M.'s Location
Dallas-Fort Worth Metroplex, United States, United States
About Trevor J. M.

Seasoned IT and Cybersecurity Professional with 20 years of experience including extensive leadership roles in highly classified DoD NIST environments. Proven track record of being thrown into the deep end of a floundering situation, identifying current and desired state, creating a POAM, and blowing away expectations. Now I am ready to repeat this process in the GRC and cybersecurity space. Contact me at trevor@TrevorDoesIT.com• Guiding teams of 1-100, from single servers to $300M global network implementations. • Transforming individuals working hard into teams working together.My introverted & analytical mind gets me into analysis paralysis sometimes but allows me to create effective & repeatable approaches to people & things. Ask me about VGS, PPP, FFF for how I create strategical, operational, & tactical levels of execution. I have two decades of diverse IT experience, ranging from small startup technical support to global Department of Defense network implementations at DISA. My DoD experiences with data security include compliance with NIST, SAP, & others as well as efforts for SSP/ATO, inspection readiness, & COMSEC activity. With professional leadership & management training I was able to develop soft skills and excel when granted charge of 21 direct reports & 100+ indirect reports as well as collaborating with executive leaders at 100+ server farms to execute on business objectives with outstanding results. I started out in my parents' basement with cybersecurity before it was cybersecurity. Joined the Air Force. Had a fantastic time. Was able to taste cybersecurity several times along the way. But didn't get to be focused on it like when I was 15. I've navigated help desk, networks, servers, cybersecurity, & compliance. From technical roles to projects, programs, supervision & management. I bring a wealth of expertise, up to date formal education, certifications, & informal exploration.Let's connect and discuss how I can contribute to the success of your cybersecurity endeavors.I shall be fully DoD 8570/8140 Compliant in less than a year.Presently I am eligible for:- IAT Level 1, 2, & 3- IAM Level 1- IASAE Level 3- CSSP Analyst, Infrastructure, Incident Responder, Auditor, & Manager

Trevor J. M.'s Current Company Details
Aeko Technologies

Aeko Technologies

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Connecting with DFW IT Leaders Offering | ITPM | GRC | Process Creation | Veteran | CCSP, CYSA+, PenTest+, ITIL, Certified Innovator
Trevor J. M. Work Experience Details
  • Aeko Technologies
    It Project - Program - Management / Process Architect
    Aeko Technologies Jan 2023 - Present
    Fort Worth, Texas, Us
    I focus on executing a tailored project management solution and documenting "as-is" and "desired state" processes to get things running smoothly by tackling recurring issues that often get missed.- Transforming Client Onboarding: From, 1st contact, ops handover, to road mapping the next projects.Conducted comprehensive process improvement workshops, breaking down each step into actionable deliverables like checklists, execution guidance, objectives, team member roles, and goals.- Streamlining Project Management: Making a list and checking it twice for 100s of ongoing tasks.Spearheading the implementation of project management in the new PSA tool, Halo, tracking and managing 50+ ongoing projects using waterfall and agile principles for a leading MSP as the Project Manager/Portfolio Manager.- Strategic Growth Initiatives: Keeping the team's eye on the ball and getting it down the field.Guided a diverse hybrid team of 10 MSP professionals, maturing Business Development efforts and enabling strategic growth like life cycle management of hardware and software assets.- Tools & Standards Expertise:O365 Teams/Planner Lists, IT Glue, Halo.Adhered to compliance standards: HIPAA, CJIS, NIST, SOC, ISO, GDPR, PCI-DSS, PII.
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  • Western Governors University
    Cybersecurity Student B.S. To M.S.
    Western Governors University 2022 - Present
    Salt Lake City, Ut, Us
    - B.S to M.S. - Instruction/certifications/labs/projects - online performance-based pass/fail program- Completed 47 semester hours, 355 labs, practicum, & certifications: A+, Net+, Sec+, CCSP, CC, CysA+, Pentest+, Furthering my knowledge and skills in the field through the pursuit of various IT certifications. Next up is a MS in Cyber Security and Information Assurance. It will include CISM, CASP+, PenTest+, and CySA+ certifications, GRC papers, group dynamics, management and business courses. I have completed 32 Labs for CySA+ alone - major labs = SQLi, LFI/RFI, XSS, CSRF, Root Cause Analysis, Packets Analysis, Vulnerability scanning, Vulnerability Reports..I have achieved many certifications and will pursue CISA in the future. Working on:- CompTIA Advanced Security Practitioner (CASP+)- ISACA Certified Information Security Manager (CISM)Completed:√ Certified Cloud Security Professional (CCSP) – Associate of (ISC)² √ CompTIA PenTest+√ CompTIA Cybersecurity Analyst (CySA+)√ (ISC)² Certified in Cybersecurity (CC)√ Secure Infrastructure Specialist (CompTIA)√ Security+ (CompTIA)√ IT Operations Specialist (CompTIA)√ Network+ (CompTIA)√ A+ (CompTIA)√ ITIL®1 FoundationClasses:√ Security Foundations√ Secure Network Design√ Security Operations√ Penetration Testing√ Cloud Security√ Governance, Risk, and Compliance√ Secure Software Design- Cybersecurity Architecture and Engineering- Cybersecurity Management- Cybersecurity Graduate CapstoneConsolidated Tools Overview:WiresharkNmapOpenVPNWiresharkNmapOpenVPNMetasploitBurp SuiteHydraJohn the RipperAircrack-ngAzure Security CenterSnortNessusOpenVASOpenSSL
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  • Trevor Does Re
    Real Estate Professional
    Trevor Does Re 2014 - Present
    Occupancy & Property Management:Maintained a 94.8% occupancy rate over a decade of property management by implementing effective marketing strategies, renovations, enhanced amenities, and superior customer service.Project Management & Value Enhancement:Managed 16 renovation projects, driving over $100K in property value increases through targeted improvements and timely maintenance.Customer Service & Tenant Retention:Provided exceptional tenant service, resulting in an average tenancy of 2+ years, with 50% of tenants staying around 4 years, significantly improving tenant loyalty and reducing turnover.Revenue Optimization & Lease Negotiation:Negotiated customized lease terms with tenants, successfully increasing revenue while mitigating risks through tailored agreements.Process Improvement & Technology Integration:Implemented SaaS products to streamline tenant processes, greatly reducing unit turnover time and improving overall operational efficiency.Financial Savvy & Strategic Planning: Demonstrated ability to optimize financial performance by effectively managing expenditures and utilizing strategic tax planning techniques to maximize returns while ensuring compliance with relevant tax laws and regulations.
  • Undisclosed
    Project Manager & Water Restoration Technician
    Undisclosed Aug 2021 - Sep 2021
    Waltham Cross, England, Gb
    During the aftermath of Hurricane Ida, I took on the role of Project Manager and Water Restoration Technician with a solopreneur.Project Management: Oversaw over 10 restoration projects, generating over $500K in revenue within a month. Managed a team of 10 in NOLA area, ensuring timely completion of projects under challenging conditions.Leadership & Coordination: Directed a diverse crew, maintained high morale, and ensured safety and quality standards despite austere working and living conditions.Operational Excellence: Managed logistics, project timelines, and client communications effectively. Adapted quickly to resource constraints and evolving project demands.Ethical Advocacy: Identified and reported unethical business practices to relevant authorities (TX, LA tax entities, IRS, TWC, WA DLI, DOL). Leverage applied shut down deadbeat business.Crisis Management: Demonstrated resilience and problem-solving skills in a high-stress environment. Advocated for worker rights to prevent further exploitation.My experience in this role highlights my capability to manage complex projects, lead teams under pressure, and uphold ethical standards in challenging situations. This role has prepared me for future opportunities where strong project management and ethical leadership are crucial and tear up water damaged houses with surgical precision.
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  • Tarrant Technology
    Information Technology Service Desk Manager
    Tarrant Technology 2020 - 2021
    Team Leadership & Operations Management:Led a 21-member team to resolve over 30,000 Tier 1-3 service requests, supporting 1,100 clients, 9,000 users, 450 servers, and 4,000 systems. Balanced duties and SLAs to achieve 99.995% customer satisfaction, contributing to the maximization of the firm’s sales price.Incident Management & Cybersecurity Response:Assumed Incident Coordinator role, creating a specialized response team that successfully terminated 50 security breaches and reduced client disruption by 96%.Process Optimization & Efficiency Improvements:Created a dynamic skills matrix for ticket distribution, slashing the daily service queue backlog by 66% within a week. Introduced workflow alarms and refocused technician efforts, reducing broken SLA timelines by 90%.Root Cause Analysis & Resource Optimization:Analyzed root causes of recurring issues, identifying patch deficiencies. Proposed a business case for hiring new staff, which resulted in a 10% reduction in incoming requests, saving 3,000 work hours annually.Continuous Improvement & Real-Time Monitoring:Developed 12 KPI dashboards providing real-time operational awareness, enabling continuous improvement initiatives and more proactive issue resolution.Employee Welfare & Performance Management:Preserved team cohesion and performance by ensuring staff took regular meal breaks during high-demand periods, preventing burnout and maintaining operational efficiency.- Connect Wise - CRM - Customer Relationship Management- BrightGauge - Dashboards- Kaseya - Remote Access Tools- Sonic Wall - Firewall- Huntress - EDR - Threat hunting/remediation- MFA - DUO - Microsoft - Google - - Webroot - End point protection- Reflexion / Proofpoint - Spam filtering- VMWARE - virtual machines- Windows servers 2000-2019- O365 / Azure / SharePoint- Switches - Cisco - Meraki- Windows/Apple/POS OS- Android/Apple phones- Cytracom VOIP phones
  • Think Power Solutions
    Information Technology Generalist
    Think Power Solutions 2019 - 2020
    Dallas, Texas, Us
    Operational Support:Supported 90 employees in the $300M inspection and installation of energy transmission projects within a 100% telework, mixed-device, cloud-based environment, delivering SaaS tools & user training & support through homegrown databases & mobile applications.Cybersecurity Leadership:- Strengthened cybersecurity maturity by implementing & managing O365/Azure/JAMF/Firewall controls.- Instituted Windows Exchange email rules to block active BEC phishing attacks, proactively mitigating cyber threats.- Spearheaded Multi-Factor Authentication (MFA) adoption, ensuring compliance with the latest cybersecurity best practices.Service Desk Performance:- Designed and launched a ticket activity dashboard to track IT team performance, resulting in a 40% reduction in response times & consistently exceeding service desk standards.- Translated non-technical user feedback into actionable improvements for developers, enhancing application usability & reducing user friction during pre-employment processes.User Training & Support:- Led end-user training programs on SaaS tools and homegrown database/mobile applications, improving user proficiency & system adoption.- Streamlined IT process documentation, reducing technician onboarding time by 75%, significantly improving team efficiency.Asset Management & Cost Optimization:- Revitalized the IT asset management program, conducting a thorough audit of device assignments, leading to the discovery of $100K+ in previously untracked assets.- Negotiated and coordinated a hardware swap that cut the company's cellular bill by 30%.Pandemic Response:- Drafted the "Movement of Essential Personnel & Supplies" policy and created emergency ID badges in response to COVID-19, ensuring business continuity during potential operational disruptions.- Zendesk - Ticketing- O365/Azure- SCCM- Intune- Power BI/Power Automate- Wordpress - Website- JAMF - MDM - Ipads- ArcGIS/JSON- OneLogin SSO- Maas360- PETE Oncor
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  • Columbia Southern University
    Information Technology Student B.S. In It
    Columbia Southern University Oct 2018 - Oct 2019
    Orange Beach, Al, Us
    Finished up BS in IT degree from Columbia Southern University.Took courses including Project Management, SQL, Website creation, & IT Security
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  • Harriet Creek Ranch
    Community Organizer
    Harriet Creek Ranch Jan 2016 - Jan 2018
    - Championed challenges w/in 7K+ resident community - reconnected neighbors to city & each other- Aggressively stressed legal protocol, ethics, and consideration by the Board to the Members - Revised Property Management agreement-transferred millions in risk--ensured professional services- Drafted new standards enforcement policy; cleaned up neighborhood--bulk of residents happy - Wrote/Led new collection policy; increased timely dues payments 28%--recovered $100K annually - Reminded Board of legal obligations; blocked $100Ks in liabilities--property values up 22%- Surveyed 600+ residents; revealed desires to HOA Board--swayed directors to increase transparency- Re-established relations w/ City Mayor/Police Div Cmdr--police response time from hours to mins - Stressed partnership needs w/ code enforcement; cleared sidewalks for runners/elderly/disabled- 250+ house to house campaign with HOA ethics/activities/dues/appearance efforts as goals - Landslide election to Director by HOA Members--unanimous President selection by Board - Pitched $16K Activity Committee; fully approved--successful BBQs, pool parties, movie nights
  • Career Break
    Full-Time Parenting
    Career Break 2015 - 2018
    As a full-time parent, I gained valuable experience in communication, collaboration, and organization while supporting the personal development of my four daughters. My role as a homemaker has required me to regularly communicate with my children, teachers, and other caregivers, as well as to collaborate with these individuals to create a supportive and nurturing environment for my children. This has helped me to further develop persuasive communication skills and the ability to work effectively in a team.My experience as a full-time parent has taught me the importance of effective organization and time management in balancing the demands of parenting with my own personal and professional goals. My experience as a full-time parent has helped me develop valuable soft skills that are applicable to a wide range of professional settings, including IT management.
  • United States Air Force
    It Manager - 3D072 Cyber Systems Operations Craftsman (E-7)
    United States Air Force 2004 - 2014
    Randolph Afb, Tx, Us
    Global Network Implementations Manager -DISA -2 Years- Managed 7 direct reports to attain install agreements at 800+ sites supporting $3.4B DoD GIG- Directed 8 IT companies’ 100+ employees keeping $245M of projects on time & on budget Cyberspace Operations Manager - 2 Years- Led 18 IT direct reports to spt 5 unclassified/classified networks & refresh all systems ATO- Guided/Clarified creation of 24 processes for 4 work-centers, slashing customer response times 93%, - Explained SLA obligations to infrastructure vendor reducing response times from 3 weeks to 3 days- Ensured teammates recognized for excellence by garnering 15 awards up to Command (SVP) level- Revamped junior technician training system slashing personnel spin up time from 6 months to 2Cyber Security Lead - 1 Year- Provided Information Assurance, systems & application spt to national limited access program- Rectified 300+ NIST checklist items to ace compliance inspection and halt ATO loss process- Analyzed 102 audit logs weekly & altered 3 security plans to protect network from insider threatCommunications Security (COMSEC) Accountant & Instructor - 2 Years - Regulated Combat Comms Groups 17 accounts & 3.5K item encryption equipment & materials- Trained 700+ personnel on exacting cryptographic equipment ops & maintenance proceduresInformation Assurance Specialist - 1 Year- Stood-up (SATE) security awareness training & education program, trained groups 35+ TASO- Assisted in creation, update, and submission of 9+ system accreditation packages (SAP/ATO)Other cool things:- 2am recall by mission commander, over all other unit techs, to solve classified circuit outage & restart intel data flow from pilot on mission, preventing 2nd flyover in active SAM zone- Deftly brought crashed mainframe back to network 20+ times, routinely assuming restoration efforts from frustrated senior techs, ensuring HQs Allied Powers Europe were able to communicate in event of nuclear or catastrophic events
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Trevor J. M. Education Details

  • Western Governors University
    Western Governors University
    Ms Cybersecurity & Information Assurance -Expected Graduation March '25
  • Columbia Southern University
    Columbia Southern University
    It
  • Usaf Air Education & Training Command
    Usaf Air Education & Training Command
    Non-Commissioned Officer Academy
  • Usaf Air Education & Training Command
    Usaf Air Education & Training Command
    Communications Information Systems Course
  • Usaf Air Education & Training Command
    Usaf Air Education & Training Command
    Airman Leadership School

Frequently Asked Questions about Trevor J. M.

What company does Trevor J. M. work for?

Trevor J. M. works for Aeko Technologies

What is Trevor J. M.'s role at the current company?

Trevor J. M.'s current role is Connecting with DFW IT Leaders Offering | ITPM | GRC | Process Creation | Veteran | CCSP, CYSA+, PenTest+, ITIL, Certified Innovator.

What schools did Trevor J. M. attend?

Trevor J. M. attended Western Governors University, Columbia Southern University, Usaf Air Education & Training Command, Usaf Air Education & Training Command, Usaf Air Education & Training Command.

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