- Coordinated Corporate Technology Reference Data’s annual budget and monthly forecasts for 1,600+ headcount & $300m+ portfolio- Partnered with Senior Leadership in all areas of financial control management including planning, monthly forecasting and reporting, P&L, headcount planning and tracking, productivity tracking, run rate analysis, monitoring expenses, and cost recovery- Developed solutions to provide improved proactive capabilities across the Finance & Business Management sector supporting Corporate Technology- Conceptualized and implemented controls to improve efficiency & accuracy of existing processes and business intelligence- Influenced the build out and successful roll out of new comprehensive technology business management systems including technology sub-ledger, business case, and investment proposal efforts enabling organizational improvements- Negotiated $30m+ global contingent worker contract(s) and managed contract accruals, invoicing, and issue resolution

Strategic Vendor Partnerships:- Assisted with managing Procurement’s bank wide Strategic Supplier Partnership program through driving partner engagement, developing relationships, and coordinating account plan and senior management meetings and agendas- Produced and maintained supplier briefs for 25+ Strategic Partners for Management Board, C-suite, and Managing Directors highlighting critical discussion opportunities- Implemented a supplier performance feedback process for Relationship Owners- Developed the Strategic Supplier Partnership program’s internal brand presence broadening awareness and global impact- Streamlined process and user experience of Vendor Endorsement CommitteeVendor Risk Management:- Led continuous improvement working group that fed directly into the development life-cycle; managing user requirements through to production releases of internal Vendor Risk Management application- Developed and executed global end user training program for new internal vendor risk management tool and 1,000+ trainees- Generated and maintained application specific material; multi-layer support workflows, FAQ’s, known issues, end user role manuals- Developed firm-wide vendor spend analysis that directly influenced vendor segmentation initiative- On-campus recruiting for the Analyst Graduate program.

- Completed the Deutsche Bank Analyst Graduate Program- Project manager for build out and migration of ultra low latency platform infrastructure. Included critical migration and relocation of ULL infrastructure to new location in a single weekend. In addition, assisted with compiling and presenting annual BOW documents for ULL program management to client.- Managed issues list, coordinating punch list completion, as well as collection of user, email, and share drive data for transfer to new company for technology stream of large divesture project.- Co-managed vendor segmentation and weighting initiative for over 4,000 vendors in the technology division.- Managed US SOW signature process for technology division.- Conducted situational gap analysis of KPI’s and SLA’s of the banks premier vendors.- Generated monthly reports on internal relocations and outsources for executive steering committee.

Implemented online reservation platform with payment processing for all Miami locations, inventory types, and accessories. Designed, created, and conducted employee training and supporting reference documents on use and troubleshooting of the online reservation platform.Managed and implemented changes to the Bike and Roll Miami website including new content, promotions, pages, photographs, layout and code improvements.Photographed throughout South Beach, Downtown Miami, and in-store locations for reservation platform and website.Performed customer service, operated POS, handled customer and group rentals on all inventory, and provided training on operating a Segway for tours and individual rentals.

Assisted in drafting and revising multimillion dollar Master Service Agreements, Service Level Agreements and policy documents.Coordinated with internal departments and external vendors through the contract drafting, negotiating and sign-off stages.Co-Lead a project to document of over 600 of Deutsche Bank America’s data circuits into a digital inventory system. Created, documented and carried out the process. Trained members of the Global Network Services team to take over the process before my departure.

Developed campaign to promote the Security Information Systems division through digital media such as social media, podcasting, blogging, web development, and lead generation through physical events. Conducted cloud computing provider competitive market research and analysis. Supporting role for Terremark’s channel sales assisting with Lunch & Learn events, analyzing current lead and partner data to determine areas of future lead and partner generation. Resulted in over 200 leads. Backend data integrity and verification for Terremark’s On-Net Marketplace web application.

Technical consulting, system needs analysis, network design, troubleshooting and on-call technical support to small businesses such as Knivis; Adept Adjusting, GCNI Adjusting; J. Belliveau and Associates Professional Engineering. Consulting and implementation of NAS system, backup, network, telephone system and internet presence to be compatible for OSX, Windows and Linux, and software integration and compatibility.

Developed strategies and marketing communications products for Dedicated Server Division. Created and distributed press releases, planned exhibits, and initiated and executed an online ad campaign. Account manager for Co-location and Dedicated Server clients. Developed new business using e-mail, social networking and phone consultations and sales. Proposed improvements for internal and external processes to increase efficiency and customer service which are now implemented. Recommended changes to the sales compensation structure resulting in improved teamwork and decreased conflict within the company.

Worked closely with RF engineers, network engineers and field technicians. Developed and implemented management system for client data and potential client site surveys. Prepared point -to-point and point-to-multipoint radios and antennas, media converters, and materials for deployment. Updated firmware and configurations on deployed equipment. Implemented device monitoring system. Responsible for wireless device analysis, documentation and reconciliation to maintain network functionality.

Technical support, equipment malfunction analysis and resolution for data center clients running Linux, Unix, and Windows Server. Installed, repaired, upgraded server hardware, including cross-connects, cabling and setting up racks. Configured remote reboots, reducing time to service; direct customer consultations.

Facilitated, educated, and engaged camp participants ages 5 to 15 in sports and activities including soccer, ultimate Frisbee, ping pong, tennis, capture the flag, baseball, Foosball, and golf.