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Trevor Roffel is listed as Project Analyst at MCAP at MCAP, a company with 789 employees, based in Kitchener, Ontario, Canada. AeroLeads shows a work email signal at mcap.com and a matched LinkedIn profile for Trevor Roffel.
Trevor Roffel previously worked as Project Analyst at Mcap and Workforce Analyst at Mcap. Trevor Roffel holds Ba, Psychology & Communication Studies With Management Option from Wilfrid Laurier University.
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AeroLeads found 1 current-domain work email signal for Trevor Roffel. Compare company email patterns before reaching out.
Trevor Roffel is a Project Analyst at MCAP at MCAP. He possess expertise in powerpoint, human resources, microsoft office, recruiting, microsoft excel and 25 more skills. Colleagues describe him as "It has been my absolute pleasure to have Trevor on the HRPA- Grand Valley Marketing and Communications Committee. As the Director of the committee, I regularly experienced Trevor go above and beyond the call of duty to ensure the smooth operations of our work. Trevor was always ready to fill a gap, suggest and efficiency, or make us laugh with his infectious sense of humour. I was particularly impressed with Trevor's ability to respond to frequent change. Most recently with the… Show more"
Listed skills include Powerpoint, Human Resources, Microsoft Office, Recruiting, and 26 others.
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A career timeline built from the work history available for this profile.
Waterloo, Ontario, Canada
On the Workforce Optimization team still, but less day to day minutia and more analytics/project focused- Used Power Query and various SQL data sources to revolutionize the performance appraisal process for the Contact Centre--> What used to take someone an entire week to provide twice a year is now provided monthly and takes only an hour or two- Was the.
Waterloo, Ontario, Canada
Workforce Optimization (i.e. Workforce Management) Team - Intraday monitoring of contact centre inbound and outbound call and email queues using IC Business Manager for PureConnect (Genesys' on premises product) growing from 50 agents to over 200 agents during my time- Produce, troubleshoot, and modify daily, weekly, and monthly reports for contact centre.
Waterloo, ON
- Reconcile generated reports vs accounts payable reports to send daily remittance emails to 10 investors- Validated renewal offerings against system queries and critical change reports to be sent weekly to 3 investors- Used various system queries, generated reports, Excel, etc. to complete about 20 time sensitive reports monthly- Programmed system VBA.
Kitchener, Canada Area
- Trainer for all of the new hires, collaborated with Team Leader on standardizing three month training program, integrated 4 new full time employees in a 6 month period- Created original job aids for each province and secondary processes, and updated other, long outdated resources- Responsible for daily, weekly, and monthly reporting for Discharge and.
Kitchener, Canada Area
- Maintain confidentiality and avoid privacy breaches in communication with clients and lawyers- Produce legal documents for mortgage discharge purposes with high attention to detail, 65+ per 8 hours- Consistently achieved highest grade on performance appraisals re: production and quality- Helped pioneered process improvements which contributed to.
Kitchener, Canada Area
- Reviewed incoming solicitor Final Repots for MCAP umbrella brands using various internal softwar- Ensured final documentation matches information on system flagged errors- Developed process efficiencies re: daily renewal letter mailing and trained team members on method- Consistently achieved Performance Appraisal exceeding expectations on production.
- In kitchen preparing food for guests at various production areas- Exhibit constant communication/teamwork to coordinate all production stations in timely manner
Waterloo, ON
- filter out non health and dental claims to appropriate business areas- Sort health claims to appropriate categories based on content- Collect specific categories of claims based on weekly assignments and package for external shipments- index claims electronically using Automatic Work Distribution software after transition to paperless system via scanning.
Strathroy, ON
Middlesex United Invitational tournaments, two per year. Competitive on the last weekend of May, Recreational on the first weekend of June. Boys and Girls age groups from Under-8 to Under-17.- Process game data through telephone and face to face interaction with referees and conveners- Adapted spreadsheets adding more formulas for greater automation.
Waterloo, Ontario
Wilfrid Laurier University's Terrace food court - Harvey's- Act as primary in-business authority to crew members and customers while on shift- Act as liaison between upper management on policies and concerns- Train crew in required skills and procedures and delegate tasks as required- Take weekly inventory and receive and stock weekly product orders.
Waterloo, Ontario
Via Liberty Staffing, summer job while in University- Feed top of the line with bulk ground meat using plastic scoops and shovels- Place packaged food boxes or bags into bigger boxes for skidding- Stack boxes onto skids, wrap up skids, and move completed skids into storage for loading
Waterloo, Ontario
Via Pivotal Staffing, summer job while in University- Utilize observational skills to detect minor flaws in parts at quality assurance area- Wrap and pack various parts according to specific instructions depending on product line- Feed sanding machine with freshly stamped parts and perform routine maintenance on it
Other employees you can reach at mcap.com. View company contacts for 789 employees →
Ryan Palattao
Colleague at Mcap
Mississauga, Ontario, Canada, Canada
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JP
Jackie Poon
Colleague at Mcap
Vancouver, British Columbia, Canada, Canada
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JA
Josh Armstrong
Colleague at Mcap
Toronto, Ontario, Canada, Canada
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MD
Malissa Davidson
Colleague at Mcap
Ontario, Canada, Canada
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TM
Trevor Miller
Colleague at Mcap
Fergus, Ontario, Canada, Canada
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ML
Melanie Lehouillier
Colleague at Mcap
Coquitlam, British Columbia, Canada, Canada
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ST
Susan Tremblett
Colleague at Mcap
Ontario, Canada, Canada
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DH
Daphne Hao
Colleague at Mcap
Port Moody, British Columbia, Canada, Canada
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RA
Randy Aldworth
Colleague at Mcap
Waterloo, Ontario, Canada, Canada
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AV
Anu Verma
Colleague at Mcap
Toronto, Ontario, Canada, Canada
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Quick answers generated from the profile data available on this page.
Trevor Roffel works for MCAP.
Trevor Roffel is listed as Project Analyst at MCAP at MCAP.
AeroLeads has found 1 work email signal at @mcap.com for Trevor Roffel at MCAP.
Trevor Roffel is based in Kitchener, Ontario, Canada while working with MCAP.
Trevor Roffel has worked for Mcap, Boston Pizza, Manulife Financial, Middlesex United Soccer Club, and Harvey'S.
Trevor Roffel's colleagues at MCAP include Ryan Palattao, Jackie Poon, Josh Armstrong, Malissa Davidson, and Trevor Miller.
You can use AeroLeads to view verified contact signals for Trevor Roffel at MCAP, including work email, phone, and LinkedIn data when available.
Trevor Roffel holds Ba, Psychology & Communication Studies With Management Option from Wilfrid Laurier University.
Trevor Roffel is listed with skills including Powerpoint, Human Resources, Microsoft Office, Recruiting, Microsoft Excel, Customer Service, Interviews, and Data Entry.
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