Trevor L. S. Email & Phone Number

Framingham, Ma, Us

Certified Life, Business, and Entrepreneurship Coach. Demonstrate strong leadership and foresight outlining milestones through ongoing discussions and consultations. Maximize productivity and provide vital structure establishing goals, aligning priorities, and identifying solutions. Selected Contributions:• Built and designed website and social media platforms for marketing. • Generate energy and stability by aiding clients in improving relationships, careers, and life goal aspirations. • Establish strong foundation for success by developing and posting regular motivational and transformational content. • Create environment for supporting clients’ accomplishments, personal growth, and behavior modification. • Exercise detailed analysis and judgment- monitoring, collecting, and evaluating data on progress and targeted skills.

Working with Deputy Commissioner of Internal Operations to create work-plans for and oversee large-scale projects that impact all divisions within the Department of Early Education & Care.Selected Contributions:• Developed and implemented onboarding process for new hires and provide an overview of agency operations and functions. • Facilitated and elevated communications between executives and staff to ensure all levels gain an understanding of each division. • Designed policy for professional development structures, training & engagement opportunities, and staff celebrations.• Worked on creation of internal promotional career ladder for staff to foster more equitable representation of diversity in leadership.

Boston, Ma, Us

Shaped a productive environment by onboarding, mentoring, and coaching new consultants with a focus on developing skills and maximizing potential. Served as an advisor and client advocate; worked cross-functionally for ensure comprehensive resolutions.♦ Defined direction by orchestrating and managing people and processes from implementation through Go Live phase.♦ Completed over 125 implementations and trainings.♦ Scoped and implemented project plans designed to move into the design phase of production.♦ Improved processes in close partnership with Sales, Support, and Finance Departments.

Boston, Ma, Us

Compile client’s information, build their database structure and create basic financial reports. Implemented and trained client on usage of new system.Fast-tracked to Senior level.

San Jose, California, Us

Long-term established parish of 2000+ members. • Trained new potential members of the Board of Directors.• Organized and led Leadership Meetings for over 60+ Leaders.• Oversaw 40+ Ministry and Auxiliaries of Various Interests. • Chaired monthly Finance Committee and Board Meetings, reviewing reports, capital projects, and budget analysis.• Balanced multimillion-dollar budget after 10+ years of deficient operations.

Selected Contributions:o Teacher at the Charles E. Taylor Institute of Learning.o Teaching courses on success, life skills, leadership development, personal growth.o Worked with media team to incorporate the use of video, projections, and microphones to increase audience engagement.

Framingham, Ma, Us

Transitioned documentation from legacy system to Great Plains accounting system. Billing orders for various sub companies under IDG Enterprise. Calculating and revising rates and amounts for incoming sales orders.

Boston, Massachusetts, Us

After market supply-chain service provider • Trained agents on programs, projects, and company protocols regarding attendance, quality, and production• Initiated efforts to consolidate job aids and maintain schedule for cross-training• Served as production manager of $500K client project, operating call center of 40+ agents and 3 staff members• Coached and trained agents in various methods of learning and assimilating program information and operating systems• Lead staff in quality controls of agents via side-by-side, one-on-one sessions, and daily updates• Completed program overviews for company-wide project standardization initiative• Reviewed and edited phone scripting to ensure accuracy and efficiency • Supported day-to-day operations of program• Participated in budgetary planning sessions for client• Delivered daily, weekly, and monthly reporting to customers, client, and internal management• Managed dedicated emergency service line for outages and emergency issues• Gathered and posted statistics to help drive and increase call center production• Worked with internal business groups to develop status summary reports

Framingham, Massachusetts, Us

Boston, Ma, Us

Managed revenue cycle of telecom business including set-up, organization, follow-through, and accounts receivable, payables, and vendor management.Selected Contributions:• Resolved all vendor and/or client issues regarding payments due, decreasing o/s payables by 50%• Tracked work-in-progress and aging receivables of $750K.• Researched and evaluated accounting systems for purchase.

Boston, Ma, Us

Master'S, Management

Bachelor'S Degree, Business Administration And Management, General

Certified Business Coach, Certified Entrepreneurship Coach, Certified Wellness Coach

An Entire Mba In 1 Course

Instructional Design In Elearning

Education record

Diploma, Independent School League