Responsible for leading and driving the sales strategy to achieve revenue growth and market expansion goals for the company. Identifying new business opportunities, building strong client relationships, and ensuring the organization remains competitive in the IT consulting market.- Craft and execute a comprehensive sales strategy that aligns with company goals, targeting revenue growth and market penetration.- Set annual, quarterly, and monthly sales targets in collaboration with the leadership team.- Identify emerging markets, customer needs, and competitive landscapes to adjust strategies dynamically.- Conduct in-depth analysis of market trends, customer behaviors, and competitors to identify opportunities for differentiation.- Use data-driven insights to refine product/service positioning and pricing strategies.- Build and refine messaging, objection handling documents, and discovery/demo frameworks- Develop a robust sales pipeline by overseeing lead generation, qualification, and nurturing processes.- Train and mentor a high-performing sales team with clear growth and development paths.- Streamline sales processes for consistency and efficiency, from prospecting to deal closure.- Collaborate with marketing teams to align campaigns and messaging with sales efforts.- Provide accurate and timely sales reports to senior management, outlining achievements, challenges, and projections.- Serve as a trusted advisor to the executive team, providing insights on market trends and sales performance.- Contribute to the company’s overall strategic vision, bringing a sales perspective to business decisions.- Explore and implement innovative sales tactics, such as account-based selling and leveraging emerging technologies (AI, automation).

Veracity Solutions is an IT professional services company focused on helping companies execute their digital transformation projects. We marry the latest technologies with the expertise of our dynamic team to support clients in tech, healthcare, retail, finance, and many other industries to not only maintain relevancy but to flourish in a constantly changing modern climate.

Side project focused on helping K-12 students with ADHD and other learning challenges to organize their schoolwork according to their preferences and aptitudes, while having a little fun.

Lucid Software offers a leading Visual Collaboration Suite that helps teams see and build the future from idea to reality. With its products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. For more information, visit lucid.co.Top 10% in quota attainment Q4 2024DEI LGBTQ+ Committee Member 2023-2024

I led the strategic growth of Lucidchart, Lucidspark, and Lucidscale for new and existing College and University accounts. I worked directly with potential and existing customers to create business value across multiple personas including education use cases, continually working to close sales opportunities. I work hand-in-hand with Customer Success Managers (CSM's) and Inside Sales Representatives (ISR's) to ensure renewals, drive expansion and continual customer engagement.ResponsibilitiesDevelop and maintain expert knowledge on the features, benefits and application of Lucidchart and Lucidspark offeringsUnderstand the competitive landscape within their assigned territoryRetain a hunter mentality to direct outbound lead sourcing and identify new opportunities across net new and existing customersGenerate and close new pipeline across business segments and verticals through prospect engagements including cold calling, emailing, demos, negotiations and marketing activities of the companyShare market insights with product and marketing teamsEffectively manage a book of accounts, creating reliable forecasts, and working with management to close open pipeline to achieve sales quotaCreativity penetrating new markets, verticals and personas

5x President's Club115% average quota attainment$2.4MM in revenue in 202190% retention rate in a book of 550 accounts (SMB-Enterprise) • Achieve and exceed monthly, quarterly and annual quotas• Effectively present products and services tailored to clients business needs• Manage a portfolio of 550 accounts• Developed professional policies, procedures, documentation, and communications • Coordinated involvement of company personnel, including support, development, and management resources, to meet customer expectations• Proactively assessed, clarified, and validated customer needs on an ongoing basis• Proficient software: Salesforce, Microsoft Office, Sugar CRM, QuickBooks, Fishbowl, & Zendesk

• Trained software users on functionality and implementation of software• Repaired and maintained multiple companies databases• Handled day-to-day communications with customers through multiple methods• Applied business knowledge to practical application strategies and business models• Created innovative solutions to problems

Order Entry and Processing. Assistant to Sourcing Director.• Assisted Director of Sourcing• Managed fulfillment• Handled day-to-day communications with vendors and customers• Maintained accurate records • Monitored finances and accounting• Managed and prepared data

• Assist inquirers in interpreting college/university policies and procedures• Administer policies and procedures • Provide impartial and confidential consultation to members of the college/university community• Conduct appropriate informal fact-finding to better understand an issue from all perspectives• Consult with managers/faculty to develop cooperative strategies for complaint resolution• Facilitate group meetings, use shuttle diplomacy, and negotiation skills to facilitate communication among parties in conflict• Perform mediation between disputing parties• Assist in general office duties and provides clerical support

Represented students as a member of the Board of Trustees.

o Represented 29,000 studentso Advised and recruited 50+ student leaders annuallyo Member of the Board of Trustee’s and President’s Cabineto Managed and allocated a budget exceeding $11 million o Presented to several groups in large and small assemblieso Advised councils of 50+ studentso Directed and managed multiple campaignso Trained student leaders on campus policies, marking, and leadership

Guided tours at UVU

Manager of a small dollar-theater movie theater in American Fork, Utah.• Supervised concession staff of 10 workers• Managed nightly finances and reporting

Japanese and English Sales Support.• Provided Japanese and English customer service to a global marketplace