Trevor Trahan Email and Phone Number

Zenefits is a human resources information system that can help small and mid-sized companies manage several different HR foundations all from one platform. Ranging from HR administration and onboarding to compensation and performance management, time and scheduling, as well as payroll and benefits – eliminating the pain point of dealing with those issues the traditional, outdated way and putting everything in a simple to use platform.

• Acted as an intermediary in negotiations between buyers and sellers, generally representing one or the other.• Promoted sales of properties through advertisements, open houses, and participation in multiple listing services.• Met with prospective tenants to show properties, explaining terms of occupancy, and provided information about local areas.• Prepared documents such as representation contracts, purchasing agreements, closing statements, deeds, and leases.• Inspected grounds, facilities, and equipment routinely to determine the necessity of repairs or maintenance.• Collaborated with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements which result in a fast closing date.• Coordinated property closings, overseeing the signing of documents and disbursement of funds.

● Assessed and resolved between 6-10 homes a day repairing customers various services ● Integrated various company services (video, internet, telephone) with customer's equipment● Collaborated with the sales department, and tech support department to provide basic installations, disconnects, reconnects, service upgrades and downgrades, and relocates for residential single family, multi-family, and multi-dwelling units● Escalated unresolved customer issues to supervisor with promptness and a sense of urgency● Cleaned the customers’ premise of all debris and materials after the installation was completed● Educated customer on proper use of services and equipment, including channel lineups, and how to access online help● Assisted in training new technicians that were recently hired by the company● Utilized and became proficient with tasks, tools, test equipment and information that enhanced business results and resulted in lower customer retention

● Assessed and resolved between 6-10 homes a day repairing customers various services ● Integrated various company services (video, internet, telephone) with customer's equipment● Collaborated with the sales department, and tech support department to provide basic installations, disconnects, reconnects, service upgrades and downgrades, and relocates for residential single family, multi-family, and multi-dwelling units● Escalated unresolved customer issues to supervisor with promptness and a sense of urgency● Cleaned the customers’ premise of all debris and materials after the installation was completed● Educated customer on proper use of services and equipment, including channel lineups, and how to access online help● Assisted in training new technicians that were recently hired by the company● Utilized and became proficient with tasks, tools, test equipment and information that enhanced business results and resulted in lower customer retention

• Built customer confidence by being the expert in everything wireless.• Made the store experience interactive, engaging and reassuring.• Maximized customer experience by “solving the whole problem" (as opposed to pushing products).• Maintained the visual appeal of my store.• Used my time well, even when not serving customers.• Made the most effective use of store displays and interactive devices for each of my customers.• Participated in events, marketing activities and company hosted trainings• Kept abreast of the rapidly evolving T-Mobile technology.• Cultivated positive customer relationships.• Acted as manager on duty, when necessary• Executed the processes and procedures that ensure that the "back" of the store works as well as the "front" from a customer perspective

●Built customer confidence by being the expert in everything wireless.●Made the store experience interactive, engaging, and reassuring.●Maximized customer experience by “solving the whole problem" (as opposed to pushing products).●Maintained the visual appeal of my store.●Made the most effective use of store displays and interactive devices for each of my customers. ● Participated in events, marketing activities and company hosted training ● Kept abreast of the rapidly evolving T-Mobile technology. ● Cultivated positive customer relationships.●Acted as manager on duty, when necessary●Executed the processes and procedures that ensure that the "back" of the store works as well as the "front" from a customer perspective