- Support in client onboarding team on daily processing including account opening and static data maintenance- Review client documents/instruction and update the information to system as maker- Verify the system data against client document/instruction as checker- Returned mail handling- Ensure account opening and client static maintenance delivered within SLA- Assist in Audit, regulatory review, FATCA and CRS reporting, etc- Promptly response and provide solution on enquiries from Front office/Customer center/Branch, etc- Support UAT user acceptance testing if needed

- Participate in merchandising processes through ERP system such as sourcing, sample handling, supplier management and order follow-up- Liaise with both internal and external parties to achieve production schedule and time delivery- Evaluate and monitor the factories for continuous improvement and business development

- Perform data analytics on Team related activities (Tele sales and sales performance for the Quarter, product sales and potential sales)- Review and analyse sales reports- Provide latest product and promotion information, after-sale assistance to 100 independent outlets- Optimise standard operating procedures (develop excel spreadsheets such as check form for new outlets)