Trey Johnson Email & Phone Number

Statesboro, Ga, Us

Statesboro, Georgia, United States

Statesboro, Georgia, United States

Statesboro, Georgia, United States

•Demonstrates exceptional customer service skills, consistently delivering a delightful customer experience and resolving issues to maintain a high level of customer satisfaction.•Achieves and exceeds sales targets by effectively recommending and upselling products, contributing to revenue growth and customer loyalty.•Maintains a clean and well-organized store environment, including counters, shelves, and displays, resulting in an appealing and customer-friendly atmosphere.•Adheres to asset protection procedures, minimizing profit loss and ensuring compliance with state and local regulations regarding regulated products.•Actively participates in training programs, completes assigned modules, and consistently demonstrates proficiency in store systems and equipment.

Statesboro, Georgia, United States

• Aided a diverse customer base with varying cultural backgrounds and needs.• Successfully resolved 95% of customer inquiries through active listening and empathy, resulting in a 20% increase in customer satisfaction ratings.• Received positive feedback from customers representing over 10 different nationalities, highlighting the ability to effectively communicate and connect with people from diverse backgrounds.• Performed various duties throughout the store, including cashier, logistics support, stocking, order filling, inventory control, cleaning, and asset protection.• Achieved a 99% accuracy rate in order filling and inventory control, ensuring that customers received the correct items and reducing inventory discrepancies.• Successfully prevented loss of company assets by effectively identifying and addressing potential theft situations, resulting in a 15% reduction in store shrinkage.

Statesboro, Georgia, United States

• Maintained consistent stocking duties to ensure all products are well-stocked and easily accessible to customers, resulting in a 20% decrease in out-of-stock items• Provided excellent customer service, achieving an average customer satisfaction rating of 4.8 out of 5 on customer feedback surveys• Efficiently unloaded incoming grocery and frozen product trucks, reducing unloading time by 15% and ensuring timely availability of new products for customers• Interacted with customers face-to-face daily to address their needs and concerns, resulting in a 10% increase in customer retention• Consistently ensured that all store aisles and endcaps were properly zoned, increasing customer ease of navigation by 25%• Proactively gathered carts from the parking lot as needed, resulting in a 30% decrease in abandoned carts in the parking lot and enhancing the overall appearance of the store.