Tri Dao Email and Phone Number

*Design & Implement Company LAN and WAN HA Architect for All Offices•Build & Managing Systems and Network Infrastructure in Enterprise Environment* Design & deploy for company high speed LAN of both wired and Wireless Data\Voice Architect* Work close with ISPs and venders for all IT System & Network Deployment Projects• Provide Level 3 Escalated point for IT Team nationwide Offices

Supportting users in North America & UK users including: troubleshooting & resolvign all IT systems/network issues; Building new servers & laptops for all departments in the Company; Supporting Developer & Customers Support groups Responsible for System/Network Administration:Building & managing and supporting Corporate IT System infrastructure: Active Directory 2008 R2 controllers, Files & FTP servers; Exchange 2010 servers; SharePoint 2010 with Full SQL 2008 R2 server; Anti-Virus Kasperky server; Imaging Symantec GHOST server; Backup system using MS DPM application and SQL Online Backup Replication and all other network printers & resourcesManaging and supporting Corporate IT network infrastructure using Cisco Wireless network; Cisco ASA 5510 & PIX 515 site-to-site IPSec tunneling among company sites; Cisco ASA & Remote Access ClientWorking with Vendors & ISP on all IT related ProjectsResponsible for Telecom & Security Systems:Implementing, managing and supporting Corporate VoIP telephone systems, LifSize Video Conference system; AllGuard Security system; Fax, WebEx and SalesForce.com •Projects management:Completed Migrating users in Redwood City from Icboxer.local to Attensity.zz Domain ProjectCompleted implementing new network for new office ProjectCompleted implementing a new SharePoint 2010 for backup and disaster Recovery Unit ProjectCompleted Migrating Corporate mail to Intermedia Exchange 2010 ProjectCompleted Re-Designing and implementing 2008 R2 Active Directory GPOs and Security group policiesCompleted Migrating Users in Salt Lake City from Attensity.net to Attensity.zz DomainCompleted Network design & chart, IP mapping inventory projectCompleted Office moving to Palo Alto from Redwood City ProjectCompleted Migrating mails for UK team to Intermedia Exchange 2010 Mail systemCompleted of Implementing new VoIP phone systems for North America & UK team Project

Responsible & Accountable to, highly and reliably deliver Voice, Video, Data and Network print services (both wired and wireless)Build and deploy over 400 company Windows & Linux systems: Windows 2003 Controllers; Files servers; DNS servers; IIS Servers; SharePoint 2007; FTP& TFTP servers; SQL servers; Exchange 2003 Enterprise; Blackberry Enterprise; CVS ; Bugzilla; Builder; and Development and QA Lab systemsDesign and managing MS Active Directory 2003 for U4eatechinc enterprise network environment; ; and Cork (Ireland)Configure and manage all VPN Tunnels & Client access across company sites using Cisco ASA5010 and U4EA Fusion 200, 210, 420, 500 Multi-Service-Gateway routers Manage and troubleshoot all company systems & network problems. Provide Firewall security; administer all domain user accounts; administer over 200 e-mail accounts on Exchange 2003 Enterprise serverBuild and manage LAN & VLAN for both Lab and Production network infrastructure at HQ, in FremontWork with different ISPs and venders for WAN topologies and Protocols for multi gateways networksProject Lead for migrating all resources of Nexthop.com to U4eatechinc.com. Currently working on the "Single Log-in" project for Domains users & RAS users accessing company resources worldwideCoordinating with worldwide IT staff for daily support of over 250 internal users and extranet users related to business critical IT Projects Support internal Customer Support Group in confirming & troubleshooting issues for external customers Work with QA & Development Engineers Groups for duplicating and debugging issuesDeployed and managed company Telecom systems: Cisco IP 7960, D-Link and Polycom, Soft-phones (Bria), A/V Polycom SX7000 video conferences among the company sitesMS Live-Meeting and Audio conference bridges, manage Video Surveillance Security systemsDevelop and Manage company data backup and disaster recovery units: Tape Backup; Online Backup (Live-Vault); and off-site backup

Built and maintained over 300 company servers, 2000 workstations, and 200 Laptops Developed System administrator procedures, Help-Desk and Developer Desktop support processes and documentationResponsible for company LAN security included VPN & Remote Access, AntivirusImplemented and managed Data Encryption SecureDoc Project for company laptopsMaintained company standard configuration for all 55 branch offices Desktops and laptopsMaintained, and troubleshot all network performance and connectivity problemsDeveloped in house desktop and laptop applications & standard images for users with AcronisResponsible for Security Patches management, License management, and Backup imagingUsed ManageSoft application for Automating Software License and Security Patch managementDeveloped and maintained Company Disaster & Recovery program using Double Take softwareInstalled, and supported on all network print servers, all Castelle FaxPress Fax serversProvided level 2 customer support to all users

Managed Engineering staff of 10 for network design and on-site customer projectsDesigned, planned, and implemented network for customersTracked hours and resources spent on each project to achieve targeted profitabilityConducted customer satisfaction survey and resolved all reported problemsPlanned and reported; Capital budgeted for all projectsProvided written support, and ensure objectives of planning are achieved within budget.Installed and set-up Security systems hardware & software for customersConsulted, installed, and troubleshot customers' networks Designed and maintained company's WebPages and AdvertisementsAssisted System Administrator to maintain company IIS and Users' security

•Teacher Assistant & Grader Electronic Pre-press LabDemonstrated and helped students using equipment in Lab: SharpShooter Hell DC-370 & Screen DT-S1015AI drum; Scanners; Microtek devices; Scitex Simulator system; all color proofing systemsUniversity Graphic System (UGS), California State University, San Luis Obispo•Sheetfed Department Supervisor