Crossborder Operations Product

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- Engaged in full project life cycle from various industries: + ERP: Food & Manufacturing, Logistics Services, Fragrance & Beauty, Tyre Trading + WMS: Auto parts, Fresh and Frozen Seafood Supply + Dealer Management System and Mobile App: Craft Beer Breweries- Managed projects to achieve desired Go-Live plans- Resolved complicated issues in a timely and professional manner- Responsible for multiple Navision modules: AR, AP, G/L, Warehouses. Identified gaps and… Show more - Engaged in full project life cycle from various industries: + ERP: Food & Manufacturing, Logistics Services, Fragrance & Beauty, Tyre Trading + WMS: Auto parts, Fresh and Frozen Seafood Supply + Dealer Management System and Mobile App: Craft Beer Breweries- Managed projects to achieve desired Go-Live plans- Resolved complicated issues in a timely and professional manner- Responsible for multiple Navision modules: AR, AP, G/L, Warehouses. Identified gaps and developed solutions- Customized reports using SSRS, new features using C/SIDE programming, AL programming- Defined test scenarios and developed test scripts, requirement documentation, and training materials- Designed integration with other systems: POS, WMS, Robotics, SAP B1- Conducted presales, demonstration and proposed ERP solutions to potential customers- First contact point for all incoming support requests after Go-live. Provided trainings to interns, new developers Show less

- Provided technical consulting and sales support services.- Worked with more than 10 vendors specializing in Storage, Networking, Cloud Computing, BPM to produce anticipated outcomes to meet customer needs- Ensured product demonstrations and ready to address customer queries- Made 100+ pre-sales technical presentations / demos to potential customers, partners during product launches- Conducted research on new products and evaluated specific requirements of customer-… Show more - Provided technical consulting and sales support services.- Worked with more than 10 vendors specializing in Storage, Networking, Cloud Computing, BPM to produce anticipated outcomes to meet customer needs- Ensured product demonstrations and ready to address customer queries- Made 100+ pre-sales technical presentations / demos to potential customers, partners during product launches- Conducted research on new products and evaluated specific requirements of customer- Performed Analysis of public sector markets for product market expansion.- Hosted 8 events to introduce products and solutions. Created awareness via social network, EDMs resulting 9000 reached, 573 viewed, 136 responded. Convinced 3 audiences to become partners- Maintained good relationships with internal and external businesspartners. Working with customers to ensure smooth delivery and implementation of software solutions Show less

- Worked on a full life-cycle implementation of Dynamics AX 2012 solution: from business analysis to system configuration, and deployment.- Mapped firm business processes with Microsoft Dynamics AX standard process. Performed qualitycontrol. - Analyzed impacts, managed, and executed change requests.

- Elicited, and gathered business and system requirements from client. - Assisted client to define insights, needs, and suggested ideas. - Managed business and software requirement using SRS, Use cases, User Stories and mockup designs.- Assisted PM in project scoping, estimation and planning. Bridged business and system view. - Transferred software specifications among internal team members. - Supported UAT in testing, verifying bugs, issues with client.

- Provided professional services in market research projects. - Studied and applied SPSS packages in daily works. - Gathered survey requirements and insights from consultants. - Analyzed questionnaires and implemented surveys. - Managed Quotas and project progress to control project cost, scope. - Segmented interviewees’ data to ensure high engagements. - Triggered survey invitation to proper targets. - Processed and delivered dataset. Assisted phone interview system… Show more - Provided professional services in market research projects. - Studied and applied SPSS packages in daily works. - Gathered survey requirements and insights from consultants. - Analyzed questionnaires and implemented surveys. - Managed Quotas and project progress to control project cost, scope. - Segmented interviewees’ data to ensure high engagements. - Triggered survey invitation to proper targets. - Processed and delivered dataset. Assisted phone interview system setup. Show less