Tri Lam Email & Phone Number

Ho Chi Minh City, Vietnam

Crossborder Operations Product

Worldwide

Golden Key is an international not-for-profit organisation that recognises and rewards academic achievement at over 400 universities around the world. The organisation supports academic excellence by recognising academic achievement, providing scholarships, and rewarding members with benefits through the Society’s website, partner organisations and on-campus initiatives.

Singapore

- Engaged in full project life cycle from various industries: + ERP: Food & Manufacturing, Logistics Services, Fragrance & Beauty, Tyre Trading + WMS: Auto parts, Fresh and Frozen Seafood Supply + Dealer Management System and Mobile App: Craft Beer Breweries- Managed projects to achieve desired Go-Live plans- Resolved complicated issues in a timely and professional manner- Responsible for multiple Navision modules: AR, AP, G/L, Warehouses. Identified gaps and… Show more - Engaged in full project life cycle from various industries: + ERP: Food & Manufacturing, Logistics Services, Fragrance & Beauty, Tyre Trading + WMS: Auto parts, Fresh and Frozen Seafood Supply + Dealer Management System and Mobile App: Craft Beer Breweries- Managed projects to achieve desired Go-Live plans- Resolved complicated issues in a timely and professional manner- Responsible for multiple Navision modules: AR, AP, G/L, Warehouses. Identified gaps and developed solutions- Customized reports using SSRS, new features using C/SIDE programming, AL programming- Defined test scenarios and developed test scripts, requirement documentation, and training materials- Designed integration with other systems: POS, WMS, Robotics, SAP B1- Conducted presales, demonstration and proposed ERP solutions to potential customers- First contact point for all incoming support requests after Go-live. Provided trainings to interns, new developers Show less

Vietnam

Vietnam

201 Cach Mang Thang 8, District 3 Ho Chi Minh City

- Provided technical consulting and sales support services.- Worked with more than 10 vendors specializing in Storage, Networking, Cloud Computing, BPM to produce anticipated outcomes to meet customer needs- Ensured product demonstrations and ready to address customer queries- Made 100+ pre-sales technical presentations / demos to potential customers, partners during product launches- Conducted research on new products and evaluated specific requirements of customer-… Show more - Provided technical consulting and sales support services.- Worked with more than 10 vendors specializing in Storage, Networking, Cloud Computing, BPM to produce anticipated outcomes to meet customer needs- Ensured product demonstrations and ready to address customer queries- Made 100+ pre-sales technical presentations / demos to potential customers, partners during product launches- Conducted research on new products and evaluated specific requirements of customer- Performed Analysis of public sector markets for product market expansion.- Hosted 8 events to introduce products and solutions. Created awareness via social network, EDMs resulting 9000 reached, 573 viewed, 136 responded. Convinced 3 audiences to become partners- Maintained good relationships with internal and external businesspartners. Working with customers to ensure smooth delivery and implementation of software solutions Show less

Vietnam

- Worked on a full life-cycle implementation of Dynamics AX 2012 solution: from business analysis to system configuration, and deployment.- Mapped firm business processes with Microsoft Dynamics AX standard process. Performed qualitycontrol. - Analyzed impacts, managed, and executed change requests.

Etown, 364 Cong Hoa Street, Tan Binh District,Ho Chi Minh City

- Elicited, and gathered business and system requirements from client. - Assisted client to define insights, needs, and suggested ideas. - Managed business and software requirement using SRS, Use cases, User Stories and mockup designs.- Assisted PM in project scoping, estimation and planning. Bridged business and system view. - Transferred software specifications among internal team members. - Supported UAT in testing, verifying bugs, issues with client.

- Provided professional services in market research projects. - Studied and applied SPSS packages in daily works. - Gathered survey requirements and insights from consultants. - Analyzed questionnaires and implemented surveys. - Managed Quotas and project progress to control project cost, scope. - Segmented interviewees’ data to ensure high engagements. - Triggered survey invitation to proper targets. - Processed and delivered dataset. Assisted phone interview system… Show more - Provided professional services in market research projects. - Studied and applied SPSS packages in daily works. - Gathered survey requirements and insights from consultants. - Analyzed questionnaires and implemented surveys. - Managed Quotas and project progress to control project cost, scope. - Segmented interviewees’ data to ensure high engagements. - Triggered survey invitation to proper targets. - Processed and delivered dataset. Assisted phone interview system setup. Show less

Bachelor’S Degree, Business Information Systems (E-Supply Chain Management Minor), 3.3 / 4.0

Bachelor Of Business, Business Information Systems

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