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Tri Vuong Email & Phone Number
Service Desk Technician
at
Kinetic IT
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Desk Technician
Location
Greater Melbourne Area, Australia
Company size
Who is Tri Vuong? Overview
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Quick answer
Tri Vuong is listed as Service Desk Technician at Kinetic IT, a with 1339 employees, based in Greater Melbourne Area, Australia. AeroLeads shows a matched LinkedIn profile for Tri Vuong.
Tri Vuong previously worked as Case Manager at Nbn™ Australia. Tri Vuong holds Diploma, Information Technology from Melbourne Institute Of Business & Technology.
Company email context
Email format at Kinetic IT
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Kinetic IT
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Profile bio
About Tri Vuong
I am an accomplished Case Manager that creates a positive customer experience whilst resolving escalated cases.Highly experienced in establishing relationships and building rapport both internally and externally to efficiently manage and resolve complex cases.An approachable, personable and diplomatic individual with a solid work ethic who works well both as part of a team and autonomously. Quick to learn and eager to utilise well developed customer service skills in an environment where people, customers and relationships are valued.
Current workplace
Tri Vuong's current company
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Kinetic It
3 roles
Tri Vuong work experience
A career timeline built from the work history available for this profile.
Case Manager
• Handling and resolving high priority cases including: Ombudsman, Media and General Manager level escalations• Diagnose and identify roadblock of an escalated case and effectively analyse issue and determine next steps• Detailed verbal and email communication to build rapport and follow up until resolution• Liaising with internal team members, resolver groups, external stakeholders and senior leadership to prioritise escalated cases for prompt resolution• Accurately document all interactions in systems and communicate professionally and effectively• Continually analyse existing processes to implement and validate improvements where possible
Jun 2018 - Nov 2022
Service Desk Technician
Team & coworkers
Colleagues at Kinetic IT
Other employees you can reach at kineticit.com.au. View company contacts for 1339 employees →
VP
Vinh Pham
Colleague at Kinetic ItGreater Perth Area, Australia
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MA
Matthew Allen
Colleague at Kinetic ItGreater Perth Area, Australia
View →
SS
Sebastian Seb
Colleague at Kinetic ItWembley, Western Australia, Australia
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AS
Adam Sims
Colleague at Kinetic ItGreater Darwin Area, Australia
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BH
Brian H.
Colleague at Kinetic ItMelbourne, Victoria, Australia
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EA
Eben Appel
Colleague at Kinetic ItKambah, Australian Capital Territory, Australia
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ND
Nicole Daniels
Colleague at Kinetic ItAustralia
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JW
Janine Whiley (Nee Hendry)
Colleague at Kinetic ItMelbourne, Victoria, Australia
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SK
Simerpreet Kaur
Colleague at Kinetic ItCanberra, Australian Capital Territory, Australia
View →
YM
Yama Mehry
Colleague at Kinetic ItCanberra, Australian Capital Territory, Australia
View →
Vinh Pham
Colleague at Kinetic ItGreater Perth Area, Australia
View →
MA
Matthew Allen
Colleague at Kinetic ItGreater Perth Area, Australia
View →
SS
Sebastian Seb
Colleague at Kinetic ItWembley, Western Australia, Australia
View →
AS
Adam Sims
Colleague at Kinetic ItGreater Darwin Area, Australia
View →
BH
Brian H.
Colleague at Kinetic ItMelbourne, Victoria, Australia
View →
EA
Eben Appel
Colleague at Kinetic ItKambah, Australian Capital Territory, Australia
View →
ND
Nicole Daniels
Colleague at Kinetic ItAustralia
View →
JW
Janine Whiley (Nee Hendry)
Colleague at Kinetic ItMelbourne, Victoria, Australia
View →
SK
Simerpreet Kaur
Colleague at Kinetic ItCanberra, Australian Capital Territory, Australia
View →
YM
Yama Mehry
Colleague at Kinetic ItCanberra, Australian Capital Territory, Australia
View →
2 education records
Tri Vuong education
Diploma, Information Technology
Education record
FAQ
Frequently asked questions about Tri Vuong
Quick answers generated from the profile data available on this page.
What company does Tri Vuong work for?
Tri Vuong works for Kinetic IT.
What is Tri Vuong's role at Kinetic IT?
Tri Vuong is listed as Service Desk Technician at Kinetic IT.
Where is Tri Vuong based?
Tri Vuong is based in Greater Melbourne Area, Australia while working with Kinetic IT.
What companies has Tri Vuong worked for?
Tri Vuong has worked for Kinetic It and Nbn™ Australia.
Who are Tri Vuong's colleagues at Kinetic IT?
Tri Vuong's colleagues at Kinetic IT include Vinh Pham, Matthew Allen, Sebastian Seb, Adam Sims, and Brian H..
How can I contact Tri Vuong?
You can use AeroLeads to view verified contact signals for Tri Vuong at Kinetic IT, including work email, phone, and LinkedIn data when available.
What schools did Tri Vuong attend?
Tri Vuong holds Diploma, Information Technology from Melbourne Institute Of Business & Technology.
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