· Led process improvements in export compliance, specializing in Ocean Bills of Lading to streamline documentation and minimize errors.· Developed and strengthened relationships with overseas sales teams and ocean carriers, fostering a culture of collaboration and innovation.· Proactively resolved OBL issues, ensuring timely cargo releases and reducing additional costs for Tyson Foods.· Spearheaded the Sea Waybill project, implementing a tracking system to improve cargo visibility and reduce demurrage charges.

· Directed a fleet of 40+ drivers, establishing metrics and strategies to optimize route efficiency and maximize truck utilization.· Developed strategic transportation plans, achieving key performance goals in mileage, load capacity, and service quality.· Conducted comprehensive training sessions, fostering a culture of continuous improvement and safety within the team.· Utilized creative problem-solving skills to resolve conflicts, enhancing team cohesion and operational success.

· Supervised over 200 drivers on night shifts, ensuring cross-functional support and maintaining high service levels.· Implemented tracking systems to ensure timely deliveries, contributing to customer satisfaction and operational efficiency.

· Analyzed new and existing business opportunities, developing growth strategies that aligned with company objectives.· Coordinated cross-functional project kick-offs, facilitating alignment and fostering innovation across business units.· Maintained strong client relationships, adapting solutions to meet customer needs and drive satisfaction.

· Performed initial interviews for team and assist leadership in final hiring decisions and onboarding· Responsible for sending out daily reports. Such as daily declined transactions, daily call counts, tracking daily referrals, and tracking daily performance for the team. · As the primary liaison for our Vendor Pilot and Flying J. I am responsible tracking weekly/monthly referrals, communicating with the team when the updates have been made, and communicating with team when Pilot and Flying J has reached out for help with our referrals.

· Served as the key resource for training, creating materials and methods that enhanced team efficiency and knowledge.· Drove business expansion through strategic networking, cold calling, and cultivating relationships with key stakeholders.

· Conducted strategic meetings with staff to ensure alignment on goals, driving a culture of accountability and excellence.· Enhanced training quality by coaching staff on innovative teaching methods for taekwondo.· Addressed operational challenges, providing solutions to keep the business aligned with strategic objectives.

· Led daily classes and developed training programs for new employees, ensuring high-quality martial arts instruction.· Oversaw business operations in management's absence, maintaining operational continuity and customer satisfaction.

Achieved the trainer position to teach new employees how the restaurant operates. Mentored new hires to be successful in a fast passed environment through instilling the correct behaviors.