I founded ProConsult to help organizations navigate digital transformations through tailored project, product, and content management solutions. Currently, I’m working with HD Fusion, where I support nonprofit associations like BICSI and in modernizing their platforms and improving member experiences.Here’s what I’ve been working on: Partnering with HD Fusion to implement a phased e-commerce solution on BigCommerce, creating a smoother online shopping experience while preserving essential workflows. Leading the design of a User Engagement Platform to help members track certifications, continuing education credits, and membership benefits in a more interactive and personalized way. Collaborating with clients to gather requirements, streamline processes, and deliver actionable insights that drive efficiency and growth. I’m passionate about helping organizations embrace change and create solutions that make a meaningful impact. My focus is on delivering projects that not only meet immediate needs but also lay the groundwork for long-term success.

Freelance Product & Project Manager | E-commerce Platform Migration SpecialistAs a seasoned Product and Project Manager, I specialize in guiding SMEs through the strategic process of migrating their e-commerce operations from traditional web-based storefronts to advanced e-commerce platforms. Leveraging extensive experience in product and project management, my role encompasses a comprehensive suite of services designed to ensure a seamless transition and enhanced online retail presence.Key Responsibilities:Requirements Gathering: Collaborate closely with subject matter experts (SMEs) to identify and document precise project requirements, ensuring a tailored approach to each e-commerce migration project.User Story Creation: Craft detailed user stories that capture the essence of what the end-user needs from the new e-commerce platform, facilitating clear communication and expectations between stakeholders and development teams.Backlog Management: Skillfully prioritize the project backlog, balancing short-term needs and long-term strategic goals to maintain project momentum and focus on delivering value.Quality Assurance: Oversee the QA process to ensure the developed solutions meet our rigorous standards for functionality, user experience, and performance.Feedback Elicitation and Prioritization: Actively engage with users and stakeholders to gather feedback on the implemented features, using this insight to refine and prioritize subsequent development efforts for continuous improvement.By integrating my project management expertise with a keen understanding of e-commerce dynamics, I deliver solutions that not only meet the immediate needs of transitioning online stores but also position them for scalable growth and success in the digital marketplace.

Leveraging extensive expertise in SAAS environments, I've spearheaded transformative initiatives as a Product Lead, pioneering innovative solutions in the IIOT sector. As the first product hire, I crafted comprehensive roadmaps and empowered teams with Agile methodologies, resulting in a 80% increase in efficiency. By fostering psychological safety, I cultivated a culture of collaboration, driving a 75% improvement in team morale. Committed to continuous learning, I'm dedicated to shaping the future of IIoT through innovative product development.

Lead the business agility transformation and supervise all activities of adoption experts utilizing Agile Frameworks to assist businesses in solving their complex problems and stay updated with the latest trends in their industry.Provide expert oversight to product development initiatives of a multi-million dollar, SAAS application that allows multi-unit businesses to ease the process of managing sales, site selection, construction, and operations all within one platform. Perform thorough user research and create a customized customer journey map to identify, record, and escalate customer concerns. Coach product owners to develop and shape leaders of tomorrow, improve emotional intelligence, and enhance leadership skills. Maintain clear communication path with project teams to secure agreements and generate revenue streams.

Mentored new product owner and team on their designated roles to ensure full understanding of the Scrum Team to project goal, scope, and product domain. Coached product owner in the creation and organization of product backlog.

Technical Professional for the event platform, EventsAir. Responsible for learning the platform, registering sponsors, exhibitors and volunteers. Manage sponsorship and exhibitor packages inside the platform. Create and distribute reports along with creating the speaker and sponsor portals.

Exemplified project management skills for the leading mobile technology and advanced eCommerce platform for the sports, hospitality, and entertainment industries. Eliminated barriers and optimized output to deliver under deadline, quality, and budget constraints. Fostered and strengthened positive working relationships with teams in Poland and Bangalore, while regularly interfacing between development leads and offshore contractors.

Steered efforts in managing the Chase Mobile Checkout (CMC) application, thus allowing small businesses to accept EMV credit and debit cards. Took charge of ensuring successful quarterly releases by preparing an actionable list of responsibilities and completing internal/external communications and updates to collateral.

Led all aspects of product life cycle from idea generation through end of life, including development of product, business and market requirements, and documentation. Prepared and delivered informative monthly presentations to senior leadership and board to secure funding. Proficiently utilized the Business Model Canvas to design, track, and innovate existing and future state business models. Built long-term quality relationship with clients to provide their total satisfaction and determine product development modification. Administered all educational products and learning management system (LMS) in conjunction with small and medium-sized enterprises (SMEs) and the Media Production Team regarding the development of online content while liaising between Education and IT teams