Processed all North American and Latin American services proposal reviews and approvals for deals ranging up into the millions. Redesigned templates for ease of use.

Managed proposals for an accounting firm. Combined and edited contributions from multiple end users and wrote original content.For both an accounting firm and an IT consulting firm, ghost-wrote multiple internal and external communications for company leadership, including articles published in “Forbes” and “Houston Business Journal.”

Pioneered proposal responsibilities at Encore. Developed reusable proposal and presentation content to enable rapid proposal responses. Managed mission-critical proposals and sales presentations valued from $100K to $30M, contributing to the company’s growth of 800% and shifting the majority of the writing work from billable consultants to a dedicated proposal team. Hired and managed a team of three, along with multiple independent contractors. Managed over 100 proposals in one year, including private sector, state, and federal proposals. Proposals resulted in winning bids at clients such as Cedars-Sinai Health System, St. Jude’s Children’s Hospital, and the University of Maryland Medical Center.Developed Opportunity Response Management Process for bids and proposals with the sales and consulting teams.Federal responses included subcontractor content for winning proposals for the Department of Defense and the Veteran’s Administration for IDIQ contracts.Developed a common “look and feel” for company presentations, proposals, and emails. Created a slide library of common graphics for reuse within proposals and presentations. Created proposal library with reusable proposal content to shorten proposal response times.Worked with marketing to present new solutions to customer

Managed the sales operations team across the United States. Partnered with sales team to price deals, develop proposals and contracts and respond to customer requests throughout the sales cycle. Created training for new salespeople to teach them IBM processes and terminology, including cadence, contract submission, Sarbanes-Oxley rules, and revenue forecasting. Developed reporting on performance for quarterly and annual reviews, including signings and revenue targets, overhead usage, billable utilization, AR, actuals versus price case performance, and other key measurements.

Created and edited collateral to support the sales process. Supported over 50 proposals and 25 sales presentations in one year. Developed proposals for healthcare consulting projects. Topics included IT strategy, system selection, ERP and clinical system implementation and process redesign, change management, and staff supplementation. Provided not only proposal coordination and editing but also authored proposal content and worked with business owners to develop methodologies. Redesigned look and feel of proposal templates to increase readability.

Pioneered multiple service offerings to drive repeatable revenue. Solutions included a health check of existing systems, a data migration approach and strategy, upgrade services, and training. Created sales materials, marketing materials, implementation guides, and delivery templates for each offerings. These offerings results in over $2M in revenue.Led practice of 50+ consultants on multiple engagements across the nation. Responsibilities included sales and revenue forecasting, technical leadership, program and project management support, sales support, project quality, and staffing. Supported $35M in consulting sales as the business subject matter expert. Provided technical knowledge and staffing adjustments to complete projects on time, within budget and with high customer levels of satisfaction.For client implementing a new system, analyzed data on the legacy system to determine rules for data mapping and data migration. Wrote PL/SQL scripts to move data from legacy structures into staging structures.Implemented software, performed data migration, and integrated with other systems within a 90-day timeframe as project manager and technical lead for a telecom software project. Along with “out of the box” functionality, introduced several custom code modules to speed up order fulfillment, which decreased from 3 days to 1 as a result.Project manager for provisioning software implementation. Managed consultants for the testing, training, application architecture, and data loading/conversion efforts. Provided subject matter expertise to team and to client to facilitate implementation decisions.As system architect for software selection, developed package requirements, evaluated vendors, and prepared five-year roadmap. By following the roadmap, the customer had already improved inventory accuracy and order fulfillment timeframes significantly in year two.