Provide strategic direction to healthcare organizations; identifying opportunities for growth and implementing relevant solutions to increase revenue and improve the patient experience. • Forged successful relationships between Physician Specialty Groups and Integrated Delivery Networks. Unlocked additional business opportunities through upselling and renewals, resulting in a 30% increase in provider referrals.• Implemented post-discharge digital care coordination program utilizing AI and consumer-grade software. Created patient care coordination process and provided ongoing training to care coordination staff resulting in increased orthopedic referrals and procedures.● Collaborated with IT consulting team in designing a web application designed specifically for patient care coordination initiatives.● Developed customized physician outreach plans and referral tracking processes for multiple physician practices.● Provided strategic and functional management of client relationships.

A care coordination solutions provider, Care Continuity partners with hospital systems and ACOs to provide seamless patient navigation from the acute care setting to post-acute care. • Expanded client-base by establishing relationships with new clients from session presentation "Deep Dive into Leakage Strategies" at the 2018 Healthcare Marketing & Physician Strategies Conference.• Achieved high client satisfaction ratings by providing continuous client feedback to internal leadership, offering internal process improvement recommendations. • Served as a trusted advisor for clients, creating opportunities for increased productivity.

• Led Physician Relations/Referral Development Team of 2 managers, 12 growth specialists, and 2 support staff. Exceeded volume and revenue progress goals, achieving 14% YOY volume and 16% YOY revenue growth. Tactics included:o Providing support to organization’s referral client base including community resources, physicians and partnered employer accounts.o Managing issue resolution by collaborating with cross functional teams.o Defining measurable goals to enhance physician alignment detail and provider network integrity.o Implementing growth strategies leveraging market intelligence, state, and claims data.o Enforcing use of strategic business plans. • Headed market analysis and physician workforce planning for 2 major projects during service: o De Novo joint venture general acute care hospital comprising of 95 beds, 6 ORs and 1 MOB o Hospital acquisition comprising of 54 beds, 12 ORs and 1 MOB; designated as a premier destination for joint care. • Directed ED Discharge Scheduling Team: 1 manager, 1 Team Lead, 10 Care Coordinatorso Program navigated ~3,000 patients for post discharge physician appointments during pilot phase.o Post discharge scheduled physician appointments resulted in 682 “new patient” elective cases during 6-month pilot. o Increased surgical volume by 6% from participating on-call surgeons during 6-month pilot. o The program generated a 55% increase in new patient utilization of THR providers resulting in $14.6 annual contribution margin. • Executed targeted growth strategies for key service lines including Women’s Health, Orthopedics, Neuroscience, Behavioral Health, and Cardiovascular Disease.• Functioned as a thought partner while working closely with Texas Health Resources executives, administrative staff, and physician leaders to establish and execute growth strategies.