-As a Cebu and Davao Branch Champion, responsibility includes Managing daily operations of the branches, Assist with customer service to ensure client satisfaction, Supporting the team by providing resources they need, Attends to resolving employee issues and disputes, Implementing strategies that increase productivity, Monitors budget allocation for the branch, Reporting to the Senior Management

-As a Customer Relationship Management Officer, responsibility includes Managing Weekly Training for Entry-level Agents covering the areas of Luzon, Handling the CRM Associates of the same department from Manila, Cebu, and Davao Branch, Managing the relationship with clients and agents, and assisting them throughout the loan application process to release, Responsible for handling Unclaimed Loans and arranging negotiations for the successful release of the loan, Provides equal support to the Agent Partners and ensuring sales target are achieved

-Provides support to the clients and agents for the purpose of facilitating loan transactions and Conducts a Weekly Training for Affiliates covering the areas of Luzon

-As an Imaging Associate, responsibilities include classifying International Mortgage, Organizing document imaging, and arranging them into folders, Maintaining Process Service Level Agreement minimal accuracy of 99.50%