Tricia Ransom, Matd Email & Phone Number

San Jose, Ca, Us

As a Sr Instructional Designer/Technologist at Learning Rebels, I work closely with clients to enhance their training programs, pinpointing areas for improvement and implementing innovative solutions to create a seamless training experience. I get to ask "What if" and help my clients see beyond the read-and-click training options. The best part is coming up and delivering a WOW factor in the aggressive timelines. There's nothing like a deadline to get the creative juices flowing!* Conduct needs analyses* Revise existing training programs (ILT, ELT, Hybrid)* Plan curriculums * Design and storyboard courses (ILT, ELT, Hybrid)* Develop courses (ILT, ELT, Hybrid)* Advise on technology options to enhance and build out their learning ecosystem

In this position, I was responsible for a team of three instructional designers to write Safety training materials for Cruise Academy. Safety is a key cornerstone of the autonomous vehicle industry, and our deliverables had measurable impact on 2,000+ people at Cruise.* Conduct needs analyses* Plan curriculums * Design and storyboard courses* Develop courses * Lead a team of four IDs

New Braunfels, Texas, Us

By the end of my tenure at TaskUs, I was focused mainly on creating and presenting learning solutions to potential clients. In this iteration of my role, I was an active participant in RFPs, client presentations, and pricing. I found this aspect of the L&D industry fascinating as it allows me to utilize my years of experience, and to also influence the strategic trajectories of potential projects. I worked with an extraordinarily talented team of instructional designers and content writers. We help our clients by developing ridiculously amazing training and knowledge bases for them. My role is to lead teams at different clients to ensure we fulfill and exceed our Statement of Work with the client. I do this by developing strong client and SME relationships, and mentoring my team and removing their roadblocks so they can execute our on strategy. I also assess and determine the scope of work, create the SOW, and help set the pricing for the SOW.

San Francisco, California, Us

Hoboken, New Jersey, Us

This is my first experience at a start-up company and with the start-up culture. Everyday I look around at my co-workers and think how lucky I am to work in Silicon Valley with some of the smartest people in the world!I began my tenure by designing and developing blended learning solutions (eLearning and virtual classrooms) so our customers can best learn how to use our products.We recently changed the way we educate our customers. We've moved customer training to be a revenue generator, rather than an afterthought.In four months, we created 21 individual courses, 5 self-assessments, and a final exam. I was responsible for the design of the courses, and writing the scripts. I also provided my voice for 7 videos, and edited all audio.The result: The training team generated almost $250,000 of revenue in 24 months. Regardless of metrics, my job is to provide value to our customers. Here is what they've shared about the new Guardian Analytics Platform Certification course: ➨"[He] mentioned that the platform certification curriculum was really well done and he is now more excited than before about using the solution as soon as it is available to him. Awesome job on impressing this customer right from the gate."➨"a couple of their people had gone through the Training Certification. Their feedback was that they have seen a lot of elearning and the Guardian Analytics Platform Certification program was the best one they’d ever seen."And you know what? I'm just getting started with how amazing the Guardian Analytics Platform Certification course will become!My long-term goals are: (1) Market the Learning team as revenue-generators; (2) Implement simple, scaleable and rapid performance support solutions; (3) Promote communication; (4) Remember how exciting it is to work in Silicon Valley with some of the smartest people in the world!

Malvern, Pa, Us

My goal is to use a holistic approach to provide a full range of development opportunities to our sales team. What does holistic approach mean to me? It means there is more than creating courses. I want to design learning opportunities, drive collaboration and communication, and extend accepted/acknowledge learning venues to include informal learning. Basically, I want our sales team to say "every moment is a learning moment, and every moment is a growth moment".As part of this effort, I was a part of the team that re-imagined, redesigned, and revamped the sales team on-boarding process to help the sales team get up to speed faster through coaching, mentoring, and an interactive learning experience.

Crawley, Sussex, Gb

The key phrase here was "doing more with less". By being innovative, leveraging ideas from my Personal Learning Network (PLN), and just wanting to deliver high-cost results with low-budget dollars, I was able to save the organization approximately $47,000 during my time there.In my first month, I learned to use a video recorder and Camtasia to create a video (complete with music and outtakes) for use at the annual manager's meeting. Since we already had the camcorder and Camtasia software, I saved the company from having to pay a vendor $8,000 for the same result.I created eLearning courses for subsidiaries around the world and needed a place to put them for SME review. Our existing LMS vendor wanted at least $25,000 for the increased storage and user licenses. So I took an idea from my PLN and created a WordPress site - only $13 to register the domain name - which accomplished the same thing.

Urbana-Champaign, Chicago, And Springfield, Il, Us

Millersville, Md, Us

I designed templates, practices, and standards for WBT development for a team of 5 content developers. Using my Adult Learning and Instructional Design skills, I determined the scope and content of courses. I also developed the prototype WBT used for internal and customer-facing training.My most fulfilling aspect of the job was my mentoring of the other content developers on the team. In this role, I helped them grow their: content development skills; consulting skills; and also their skill level with the authoring tools we were using. I tried to share my knowledge with them, but I learned and grew with everything they taught me.

Create training materials on Social Media for recruiting and business development staffTrain proprietary staffing softwareServe as e-learning instructional designer, and e-learning mentor to the Learning and Development team.Develop training materials for PeopleSoft software for 300 salespeople, recruiters, support staff, and support staff as part of a company-wide business restructuring. Create a methodology to evaluate the effectiveness of training to better align the training department with business objectives and budgets.Deliver training sessions via Live Meeting and classroom facilitation for executives, salespeople, recruiters, and support staff. Perform analysis of the PeopleSoft training needs for the back office staff to allow for seamless billing of customers and payroll processing for staff.

Armonk, New York, Ny, Us

Led teams of training developers in the development and review of training materials used to support ERP implementations for up to 1,000 end-users.Developed training materials for PeopleSoft, SAP and peopleclick software for Fortune 500 companies in the following fields:Automotive Suppliers, Oil and Gas, Utilities, Defense Contractors, and Communication providers.Facilitated classroom sessions for executives, salaried, support staff, and warehouse personnel.Created training curriculum to support training for up to 1,000 end users.Created document standards for entire training teams to ensure consistent and quality development of training materials.Delivered Train-the-Trainer courses, allowing the client to realize cost savings through the use of internal training resources.

Maintained databases used for training. Ensured consistency of data, that programming fixes were applied appropriately, and that all transactions worked as documented.Created data to support end-user training to allow end-users to have hands-on practice of the SAP transactions.Reviewed training materials for grammar, technical completeness, and business process accuracyMonitored and maintained a consistent level of quality for all training materials developed by the client.Developed a proposal and won development work for training of a client-proprietary software system for approximately 200 end-users. This included compiling and leading the training team responsible for developing the training materials and performing end-user training. Created and managed the training schedule.

M. A., Human Performance Improvement

B. A., English