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Tricia Cunningham is listed as Program Administration »» Operational Excellence »» Team Leadership »» Policy Development at Cypress Church, based in Columbus, Ohio Metropolitan Area, United States. AeroLeads shows a work email signal at linq.nl, phone signal with area code 614, and a matched LinkedIn profile for Tricia Cunningham.
Tricia Cunningham previously worked as Director of Strategic Solutions and Ministry Alignment at Cypress Church and Senior Training & Client Support Manager at Linq. Tricia Cunningham holds Bachelor Of Science - Bs, Communications, Public Relations Specialization from West Liberty University.
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AeroLeads found 1 current-domain work email signal for Tricia Cunningham. Compare company email patterns before reaching out.
Offering extensive experience in program oversight and administration, team building and culture shaping, organizational change management, and compliance and operational excellence, I have demonstrated my ability to advance program objectives, cultivate strategic partnerships and funding streams, and implement data-driven solutions to achieve missions and visions.★ ★ ★Launching my career in communications roles with the Ohio Bicentennial Commission and Dublin Chamber of Commerce, after just a few years of success in influential outreach, media relations, and strategic storytelling, I joined Prevent Blindness Ohio in a development capacity. Throughout my 6-year tenure—and through an additional 3 years in development with LifeCare Alliance—I mastered the art of constructing results-generating development strategies, researching prospects, securing new donors, and activating diverse fundraising channels to achieve multimillion-dollar annual development objectives.★ ★ ★Moving into public agency program administration in 2014 with the Ohio Department of Education—now the Ohio Department of Education and Workforce—I played a vital role in the administration of $800M in federal child nutrition funding. Here, it was my role to ensure 1,500 schools and 5,000 organizations statewide complied with nonnegotiable funding requirements, while concurrently promoting child nutrition programs to optimize adoption and access. Navigating a highly complex funding environment, I leveraged audit results to identify risks, initiate corrective actions, and inform the training of my 20+-member team. Based on my relationship with one of our key vendors, I was recruited to join what became LINQ, as their Senior Training and Client Support Manager.★ ★ ★In this last position, I stepped into a brand new arena and was charged with building a best-in-class customer support organization for this national K-12 education administration software company. Based on my expertise on state and federal regulations, I ‘stood up’ what was, in essence, a customer success organization, defining the processes and practices vital to supporting federal child nutrition programs deployed across 46 state agencies in 38 states. Surpassing an aggressive customer satisfaction goal, I—and the team of 10 I hired, trained, and coached—continually advocated for our customers, evangelized continuous improvement opportunities, and overcame significant challenges and change management directives.
Listed skills include Fundraising, Event Planning, Nonprofits, Media Relations, and 36 others.
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Columbus, Ohio
»» Leads development and implementation of technological solutions to support organizational strategic goals»» Leads key projects, optimizes systems, and ensures that technology solutions align with mission and operational needs
Columbus, Ohio, United States
»» Built the entire customer support infrastructure from the ground up, developing defining operating practices and processes to support LINQ’s federal child nutrition program solution deployed across 46 state agency clients in 38 states.»» ‘Stood up’ a solid and scalable customer support environment founded on the goal of achieving operational excellence, creating knowledge-sharing resources and building robust training programs to catalyze world-class performance.»» Collaborated cross-functionally to drive customer satisfaction and success, communicating across the organization to align expectations, quarterback critical issues, remedy escalations, and fuel the achievement of contractual objectives.»» Maintained leading awareness of emerging regulations and requirements critical to USDA compliance in each state; leveraged subject matter expertise to draft new documentation, RFP responses, and client support data.»» Surpassed customer satisfaction goal with an average of 9.2 out of 10 on transactional surveys, resulting in a highly referenceable and engaged customer base, reoccurring revenue commitments, and, ultimately, renewal contracts.»» Advocated for the voice of the customer by uncovering solutions, overcoming challenges, and identifying opportunities to improve efficiencies while meeting the goals of feeding more children in schools, childcare centers, and summer sites.
Columbus, Ohio, United States
»» Promoted, maintained compliance, and administered $800M in federal child nutrition funding for National School Lunch, School Breakfast, After School Care Snack, Child and Adult Care Food, and Summer Food Service programs. »» Verified compliance with state and federal requirements to maximize funding delivered to more than 1,500 schools and 5K organizations statewide. Managed program vendors involved in application support and training, cultivating productive and cost-saving partnerships.»» Participated in visioning and strategic planning processes, building policies and driving change management to mitigate noncompliance following comprehensive audits, issue corrective actions, and optimize program adoption and compliance.»» Managed Claims Reimbursement and Reporting System (CRRS) migration and enhancements, owning the entire project lifecycle from requirements, mapping through application development, user testing, and statewide deployment.»» Implemented a comprehensive and innovative community outreach plan targeting individual, private, corporate, institutional, and other public organizations, securing and strengthening 25+ local, statewide, and national partnerships.»» Served as a subject matter expert for all child nutrition programs, managed compliance across a highly complex funding infrastructure, and engaged in heavy data analysis to predict resource needs and inform long-range strategic planning.
Columbus, Ohio, United States
»» Designed and executed development strategies to diversify fundraising channels, leading and coaching a 12-member team in optimizing impact from 12 annual appeals, 350+ grant applications annually, critical public and private sector partnerships, in-kind donations, and solicitation and stewardship of major ($1K+) and individual donors. »» Activated innovative development pathways—including a special events and catering business—to fuel the achievement of $22M in development revenue.»» Achieved 80%+ retention of annual campaign individual donors, clearly communicating the impact of a LifeCare Alliance gift, and working diligently to optimize revenue from donations and proceeds from social enterprises, including L.A. Catering.»» Maintained and upheld the integrity of master lists for 12 campaign appeals, constructed 5-10 annual prospect lists, and researched emerging opportunities to engage major donors, ultimately managing donor acquisition and stewardship.»» Played a key role in planning the annual program and development budget, charting a strategic course of action to address growing community nutrition, health, and support needs, now serving 30K+ Central Ohioans.
Columbus, Ohio, United States
»» Promoted from coordinator to lead a team of 6 in executing campaigns and a dozen annual events, vital to achieving 80% of revenue to support a $2.3M budget.»» Conducted research and due diligence to recruit, retain, and recognize donors, working statewide to advance the organization's mission of preventing blindness and preserving sight for adults and children.»» Advanced opportunities to support site-saving programs through individual, corporate, foundation, and organizational donations, building support to serve 1 million Ohioans annually through outreach, education, and vision health programs.
Columbus, Ohio, United States
»» Coordinated copy and printing for monthly newsletter publication and annual membership directory, in addition to managing media relations, public correspondence, and web content development.
Columbus, Ohio, United States
»» Joined the Public Relations team, holding responsibility for general media relations, marketing promotions, special event planning, website development, and graphic design.
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Tricia Cunningham works for Cypress Church.
Tricia Cunningham is listed as Program Administration »» Operational Excellence »» Team Leadership »» Policy Development at Cypress Church.
AeroLeads has found 1 work email signal at @linq.nl for Tricia Cunningham at Cypress Church.
AeroLeads has found 1 phone signal(s) with area code 614 for Tricia Cunningham at Cypress Church.
Tricia Cunningham is based in Columbus, Ohio Metropolitan Area, United States while working with Cypress Church.
Tricia Cunningham has worked for Cypress Church, Linq, Ohio Department Of Education, Lifecare Alliance, and Prevent Blindness Ohio.
You can use AeroLeads to view verified contact signals for Tricia Cunningham at Cypress Church, including work email, phone, and LinkedIn data when available.
Tricia Cunningham holds Bachelor Of Science - Bs, Communications, Public Relations Specialization from West Liberty University.
Tricia Cunningham is listed with skills including Fundraising, Event Planning, Nonprofits, Media Relations, Public Relations, Community Outreach, Event Management, and Editing.
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