Tridip Banerjee Email and Phone Number
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- Overall experience of 15 years plus with over 12 years in leading large global teams across Australia , US and Europe (UK & Ireland)- Leadership roles with IBM (Lloyds TSB), ANZ Banking Group & Wyndham Worldwide. - Implemented Quality Control framework in Bangalore across in Australia operations (for all the functions covering customer lifecycle – Credit Operations – Member fulfilment – Transaction Services – Member Servicing) . - PGP MAX from Indian School of Business (Pursuing)- Google Certified Fundamentals of Digital Marketing- Google certified Project Management (Specialization)- AWS certified Cloud Practioner
Lloyds Technology Centre India
View- Website:
- lloydstechnologycentre.com
- Employees:
- 2217
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Sourcing And Supplier ManagementLloyds Technology Centre IndiaHyderabad, In
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Supplier ManagementLloyds Technology Centre India Feb 2024 - PresentIndiaResponsible for delivering sourcing methodologies and supporting the business lead in - Identifying,Selecting and Contracting with and onboarding of the third party)
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Sr Manger - Operations ( Cloud Practice)Prutech Solutions, Inc. Sep 2021 - Oct 2022Hyderabad, Telangana, IndiaTeam size - 50Cloud Practice - Inside Sales - Solutioning - Delivery & Training - Managed Services for establishing a footprint in domestic market ( Startups - SMB - Large Enterprise) - Target of $50,000 MRRStaffing - Hire Train - Deploy Model - Work with key clients - Delloite, L&T, Wipro, Capgemini, VIAVI, TechMahindra Genpact- Target for 2022 - $300000 -
Agm It OperationsHartex Rubber Pvt. Ltd. Feb 2020 - Sep 2021Hyderabad, Telangana, IndiaAs part of his current role at Hartex ,Tridip leads the IT Operations team supporting all the 42 branch network across PAN India responsible for – process management, IT Ops (Ticket Resolution via JIRA) , knowledge & training management, change management, process engineering, iterative customer engament (via Zendesk), special projects – credit control programe for domestic network. -
Director - India OperationsOpasa Jun 2019 - Feb 2020Hyderabad Area, IndiaVimarza - Go to Market StrategyOffshore (Vizag) capability buildingBuilding roadmap for IT Training -
Senior Manager (Head)- Operations - Rci India (Wyndham Worldwide )Wyndham Worldwide Apr 2013 - Nov 2017Bengaluru Area, IndiaHead of Operations - Responsible for delivering monthly sales targets & and customer experience scores servicing approximately 2 lakh members across India, Bangladesh, Nepal & Bhutan.P & L accountability of $4 Million with 30% margin through the sales channelDeliver customer experience of international standard 37 NPS (Net Promoter Score) -
Manager Operations (Avp) -Quality AssuranceAnz Oct 2009 - Mar 2013BangaloreLead QualityAssurance for overall Australia Operations across ANZ Bangalore.Handled a team size of 150+ team members.Championed in process transformation of projects such as - Covered Bonds , Mortgage File Compliance, Building Insurance Checks from Melbourne to Bangalore.This lead to adding 30 additional roles into offshore unit.Championed in leading the ANZ ONE project for New Zealand Operations - The key role was to bring in 300 contract staff at various intervals to complete the data entry tasks towards systems integration for ANZ & Bank of New Zealand towards creating one system. -
Deputy Manager OperationsIbm India Private Limited Sep 2007 - Oct 2009Bengaluru Area, IndiaLeading retail credit card collection for Outbound Teams - 4 AM X 12 Associates X 5 teamsChampioned Six Sigma project using DMAIC methodolgy to improve kept & by 5% ,Transitioned high risk project BACS Recall ( Bank Automated Credit Service) from to onshore locations - Gillingham & Andover in UK -
Assistant Manager OperationsIbm India Private Limited Sep 2005 - Sep 2007Bengaluru Area, IndiaManaging a team of 12 associates & sr associates for outbound credit card collectionsBest team for consecutive months with highest collections and best wrap %.
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Project LeadAcclaris Apr 2004 - Sep 2005Kolkata Area, IndiaOffshore Operations - Project Transition -
Process LeadGenpact Nov 1998 - Mar 2004Gurgaon, IndiaWholesale Collections - Lease, Invoice for GE Medical Equipment Sale -
Retail SalesHsbc Jun 1999 - Oct 2000Kolkata Area, India -
Networking And Implementation AssociateLeading Edge Technology Solutions Jun 1998 - May 1999Kolkata Area, India
Tridip Banerjee Skills
Tridip Banerjee Education Details
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Bachelor Of Science - Bs -
Senior School Certificate Examination
Frequently Asked Questions about Tridip Banerjee
What company does Tridip Banerjee work for?
Tridip Banerjee works for Lloyds Technology Centre India
What is Tridip Banerjee's role at the current company?
Tridip Banerjee's current role is Sourcing and Supplier Management.
What is Tridip Banerjee's email address?
Tridip Banerjee's email address is tr****@****o.co.in
What is Tridip Banerjee's direct phone number?
Tridip Banerjee's direct phone number is (973) 753*****
What schools did Tridip Banerjee attend?
Tridip Banerjee attended University Of Calcutta, Kendriya Vidyalaya.
What are some of Tridip Banerjee's interests?
Tridip Banerjee has interest in Education, Environment.
What skills is Tridip Banerjee known for?
Tridip Banerjee has skills like Operations Management, Sales Operations, People Management, Strategic Leadership, Marketing Strategy, Business Strategy, Dialer Management, Revenue Forecasting, Resource Planning, Capacity Planning, Business Innovation, Change Management.
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