Deliver all business goals in a cost effective and timely manner. Develop operational visions and goals to optimize the delivery of Company goals, and monitor with appropriate key indicators - Directly oversee operations (B2B, B2C), E2E supply chain, logistics and customer Service and partner with the CEO to achieve growth targets over the short term/long term. Set comprehensive goals for performance and growth of teams & sub-teams Inspire employees to live up to their potential and optimize their productivityEstablish policies that promote company culture and vision Monitor performance by tracking key indicators and establish corrective measures as needed. Maintain and build trusted relationships with key customers, clients, partners, and stakeholders Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements Control company costs, and introduce tactical/strategic initiatives to ensure accomplishment of Mission and Vision of the CEO and FOUNDERSEnsure effective recruiting, onboarding, professional development, performance management, and retention Ensure the business is sustainable and protected from unexpected events.

Maintain strong understanding of company's business offerings, including field, vendor and regulatory requirements Coordinate internal and third party resources to support wine production in multiple markets (U.S, UK, AU) and ensure timely production and delivery to warehouse(s) and end customer(s).Forecast & Plan inventory demand for multiple markets to sustain organic growth and expansion of market(s)Responsible for end to end supply chain from bottling of wine to warehouses (domestic and international) to the end consumerResponsible for training, development and leading the call center(s) in US, UK and AUResponsible for vendor management & contract negotiations throughout supply chain and call center operationsResponsible for data & system migration to a scale-able platformDevelop and maintain IT systems to support business model and growth