Trixie Novem Go Email and Phone Number
At TELUS International, my role as a Learning Specialist blends my educational grounding in Nursing Practice with my passion for elevating customer service standards. We have developed and implemented training programs that not only enhance the customer experience but also empower our representatives with the skills necessary to excel in customer relationship management.Having transitioned from a Sales Coach at Concentrix to TELUS International, my focus is on mentoring and coaching teams to deliver exceptional service. My approach to learning and development is strategic, aligning with the company's vision to foster a culture of continuous improvement and excellence in customer engagement.
-
Learning SpecialistTelus International PhilippinesIloilo City, Ph
-
Learning SpecialistTelus International Philippines Jul 2023 - PresentIloilo, Western Visayas, Philippines -
Sales CoachConcentrix Aug 2022 - Jul 2023Iloilo, Western Visayas, Philippineshelp the employees of an organization improve their sales skills to boost company performance. Typical job duties involve identifying areas of improvement, developing training programs, onboarding new salespeople, leading training activities, and providing help for specific issues. -
Training SpecialistNearsol Nov 2018 - Aug 2022PhilippinesTrained and mentored 30 new personnel hired monthly to fulfill customer finance roles.Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.Designed and facilitated training courses, aligning new learning development and solutions to organization's strategic goals, mission and vision.Coordinated administrative functions necessary to deliver and document training programs.Assessed additional needs based on training progress and collaborated with management to meet requirements. -
Technical Support SpecialistIqor Feb 2017 - Nov 2018PhilippinesAssisted customers in identifying issues and explained solutions to restore service and functionality.Explained technical information in clear terms to non-technical individuals to promote better understanding.Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks. -
Support Team LeadSpi Global Ii Nov 2016 - Feb 2017PhilippinesMentored and guided employees to foster proper completion of assigned duties.Led team of 10-12 members while providing exceptional customer service.Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals. -
On The Job TrainerSpi Global Ii Apr 2015 - Nov 2016PhilippinesConducted new hire orientations and training sessions, and trained current employees on new equipment and procedures.Trained 1-2 employees to execute tasks in accordance with applicable specifications and procedures.
Trixie Novem Go Education Details
-
Nursing Practice
Frequently Asked Questions about Trixie Novem Go
What company does Trixie Novem Go work for?
Trixie Novem Go works for Telus International Philippines
What is Trixie Novem Go's role at the current company?
Trixie Novem Go's current role is Learning Specialist.
What schools did Trixie Novem Go attend?
Trixie Novem Go attended West Visayas State University.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial