Trin Arunsiritrakoon Email & Phone Number
Who is Trin Arunsiritrakoon? Overview
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Trin Arunsiritrakoon is listed as Community Manager and Product Operations Associate at BlueStacks, a company with 291 employees, based in Bangkok, Bangkok City, Thailand. AeroLeads shows a matched LinkedIn profile for Trin Arunsiritrakoon.
Trin Arunsiritrakoon previously worked as Community Manager & Product Operations Associate at Bluestacks and Player Support Agent at Keywords Studios. Trin Arunsiritrakoon holds Bachelor'S Degree, Information Technology from Stamford International University.
Email format at BlueStacks
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About Trin Arunsiritrakoon
Experienced Team Lead with a demonstrated history of working in the BPO industry. Skilled in Customer Service, Technical Support, Microsoft Office, English, and Computer Hardware. Strong information technology professional with a Bachelor's degree focused in Information Technology from Stamford International University.
Trin Arunsiritrakoon's current company
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Trin Arunsiritrakoon work experience
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Community Manager & Product Operations Associate
Current- BlueStacks Community Manager for Thailand
- Worked on the Thai language support for BlueStacks[now.gg] while maintaining a high level of standard and support.
- Ensure all Thai language documentation is correct and up to date.
- Coordinated with all stakeholders to raise issues/concerns encountered.
- Communicating with the local gaming community to keep up with important local upcoming launches.BlueStacks Product Operations Associate
- Tested Android games/apps to ensure compatibility with BlueStacks which is accompanied by a detailed report.
Player Support Agent
- Player support for high-profile F2P games and AAA+ game publisher/developers.
- Helped support a launch of a new high-priority product and maintain the SLA for the project while achieving high standards of KPI.
- Assisted with peak traffic period while maintaining high standards of KPI.
- Assisted with issues relating to accounts, payment, game and tech-related issues.
- Worked with the following CRMs: Zendesk, AIHelp
Customer Support Team Lead
- Team Leader of an English/Thai customer support team for a major AAA+ game publisher/developer.
- Led a CS team of 9 people to achieve a high level of standards while optimizing the satisfaction of the team members.
- Collaborated with stakeholders to help execute goals, KPIs and SLAs set by the client.
- Established a successful pilot program to address the performance gap within the team.
- Helped to motivate the team to be more productive and effective.
- Ensured that GDPR processes/requirements are followed.
Gaming Support Specialist
- English/Thai Customer Support Specialist - Specialising in tech-related issues for a major AAA+ publisher/developer.
- Maintained a high level of KPI while quickly adapting to new processes and products.
- Achieved top percentile performer while performing in a specialist role for many consecutive quarters.
- Assisted with issues relating to user accounts, payment, game, affiliate management, security and tech-related issues.
- Handling issues in compliance with GDPR practices.
- Worked with the following CRMs: Zendesk, Helpshift, Dixa
Colleagues at BlueStacks
Other employees you can reach at bluestacks.com. View company contacts for 291 employees →
Pawan Kumar (Automation)
Colleague at Bluestacks
Gurgaon, Haryana, India, India
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HN
Heena Nagpal
Colleague at Bluestacks
Washim, India, India
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RC
Runa Chatterjee
Colleague at Bluestacks
Balurghat, West Bengal, India, India
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JD
Juan David L.
Colleague at Bluestacks
Argentina, Argentina
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DP
Deepika Panda
Colleague at Bluestacks
Gurgaon, Haryana, India, India
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AS
Aditi Subba
Colleague at Bluestacks
Delhi, India, India
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AN
Ashwathy Nair
Colleague at Bluestacks
Gurugram, Haryana, India, India
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RC
Romica Chawla
Colleague at Bluestacks
Delhi, India, India
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KR
Kristopher R.
Colleague at Bluestacks
Port Of Spain, Trinidad And Tobago, Trinidad And Tobago
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CC
Chhanda Charan Suna
Colleague at Bluestacks
Odisha, India, India
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Trin Arunsiritrakoon education
Bachelor'S Degree, Information Technology
Igcse
Gce Ordinary Level
Primary Education
Frequently asked questions about Trin Arunsiritrakoon
Quick answers generated from the profile data available on this page.
What company does Trin Arunsiritrakoon work for?
Trin Arunsiritrakoon works for BlueStacks.
What is Trin Arunsiritrakoon's role at BlueStacks?
Trin Arunsiritrakoon is listed as Community Manager and Product Operations Associate at BlueStacks.
Where is Trin Arunsiritrakoon based?
Trin Arunsiritrakoon is based in Bangkok, Bangkok City, Thailand while working with BlueStacks.
What companies has Trin Arunsiritrakoon worked for?
Trin Arunsiritrakoon has worked for Bluestacks, Keywords Studios, and 5Ca.
Who are Trin Arunsiritrakoon's colleagues at BlueStacks?
Trin Arunsiritrakoon's colleagues at BlueStacks include Pawan Kumar (Automation), Heena Nagpal, Runa Chatterjee, Juan David L., and Deepika Panda.
How can I contact Trin Arunsiritrakoon?
You can use AeroLeads to view verified contact signals for Trin Arunsiritrakoon at BlueStacks, including work email, phone, and LinkedIn data when available.
What schools did Trin Arunsiritrakoon attend?
Trin Arunsiritrakoon holds Bachelor'S Degree, Information Technology from Stamford International University.
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