Trina Purdy-Gilbert Email & Phone Number

Atlanta, Georgia, United States

Remote

Kennesaw, Georgia

Alpharetta, Georgia

· Consult with clients to deliver a comprehensive solution using best practices based on business needs in accordance with product and services sold.· Partners with the client to understand their business expectations and related needs.· Analyze existing systems, interface requirements, and business processes.· Incorporate new processes, tools, and approaches when recommending pay solutions, to include: pay card and expense customization if required.· Ensure accuracy of all aspects of client set up including gathering documents. · Proactively assist in identifying interface issues through testing; Unit, UAT and Parallel.· Understand client issues, recommend, and implement appropriate solutions.· Train client on administrative self-service tools · Interact/collaborate with the internal sales team, customer service, and other cross-functional groups to exchange routine-information with the project team, developers and client.· Remain engaged with the client throughout implementation until successful Go-Live.

2850 Premiere Pkwy Duluth, Ga 30097

· Engages with new and existing clients for milestone deliverables· Developing, planning, and managing projects as well as monitoring the performance and progress against documented objectives of established revenue and expense goals.· First line application support for regional field users,· Collaborates on a team of eight to create, implement, deliver and finish projects. Collectively responsible for a project goal of 1M plus for assigned region. · Supports various project activities including vendor-partner invoicing, PO initiation and revenue recognition per GAAP. · Worked with delivery team to gather required documents for the project, SOW, LOI, BOE. · Led a team of four US Base Project Accountants and six offshore resources. · First line application support for Regional Team.· Coordinate with Resource Management Team for resource project assignment.· Monitored cost-budget, timescales, and resources used to achieve forecasted project goals.· Ensures interface issues are corrected to allow for efficient data processing.· Accountable for deliverable documentation sign-offs, MCF/PCF, expenditure and resources utilization to confirm achievement of forecasted project earnings.

• Managed a team of five Project Coordinators. • Trained/Mentor – to develop PC knowledge base and skill- set.• Work with regional Business Operation Managers to gather required project financial data.• First line application support for regional field users i.e., Project Managers, Project Delivery Managers and Resource Managers. • Provided management weekly reports used to measure and improve compliance and utilization.• Managed complex customer request. • Serves as system tester for upgrading to Oracle 11i systems.• Created/Updated PAS/Oracle modules for training purposes.• Provided quick guide training and documents to field to ensure Oracle 11i process followed through