Team Leader
Eps Castellain
Managed a team of 8-10 staff, dealing with repossessions and void security. Very fast paced and high pressured with strict SLA’s. • Assign contractors to the property to be taken into possession and ensure onsite along with the bailiff prior to the allotted time. • Liaise with contractors & bailiffs during the process of taking properties into possession and ensure all current tenants and animals are removed from the premises.• Ensure the contractor has turned off the services… Show more Managed a team of 8-10 staff, dealing with repossessions and void security. Very fast paced and high pressured with strict SLA’s. • Assign contractors to the property to be taken into possession and ensure onsite along with the bailiff prior to the allotted time. • Liaise with contractors & bailiffs during the process of taking properties into possession and ensure all current tenants and animals are removed from the premises.• Ensure the contractor has turned off the services, drained down the systems, changed the locks and photographed, clearly, all rooms, including lofts, basements and outbuildings.• Record a log of all the chattels remaining at the property and note any hazardous materials. (All of the above steps had to be completed and phoned through to the client within 1 hour)• Prepare and send a full record, including photos of the repossessed property, to the client within 48 hours.• Arrange for any remedial woks to be carried out urgently, to ensure no damage to the property and can be ready for sale/rent.• Manage the properties security, which may potentially involve shuttering/sitex in which time the evicted tenant may return to collect chattels.• Arrange for a contractor to be onsite in the event and re-record any remaining chattels.• Report any issues/disturbances or trespassers to the clients and help decide on any appropriate action to further secure the property.• After two weeks, return the contractor to the property for full chattel clearance, including arranging any removal of hazardous materials (car batteries, tyres, gas cylinders, petrol cans, asbestos, etc).• Once satisfied the property has been fully cleared, cleaned and maintained, confirm to the client that the property is ready for handover to be sold/rented. Show less