Trina Jackson Email and Phone Number
Business transformation is a lot like rugby. Every move counts.I don’t play rugby today, but am proud of having played in Ireland's first-ever women's game. I still have the same passion for teamwork and gameplay—for considering every move. Now, I lead transformation across diverse sectors, navigating turbulent corporate environments with a focus on risk and governance to deliver outcomes with the least impact on service and people.Growing up in a small rural town in Northern Ireland, challenge was a part of everyday life. I thrive in the thick of issues, overcoming the obstacles of highly regulated environments. I fell instantly in love with Australia during a British Lions rugby tour and promptly left my old life behind. It's safe to say I'm not afraid of the unknown! I’ve always simplified the complex, establishing pragmatic risk and governance solutions that inspire stakeholder confidence. A fearless and creative thinker and innovative trouble-shooter, I see the big picture, offer fresh insights, and proactively predict and address ever-changing market demands.Yes, I solve immediate issues. But there's more to it for me. I engage the human element in every transformation, taking the time to understand and align with an organisation's culture and long-term vision. Only then can I implement solutions across the entire value chain—customer, strategy, risk, operations, finance, and beyond—that strengthen and uplift engagement.Building relationships and understanding the different perspectives enables me to foster collaboration and build unity. I break down silos and lean on my cross-functional background to connect the dots and deliver strategic planning—whether it's in setting up new risk and governance frameworks, steering complex regulatory implementations, or driving digital transformations.As an MBA 🎓, GAICD, risk management practitioner, ICAEW accountant with change management & agile qualifications, masters in international tax, Dip in treasury, Hons economics & accounting, a green belt Six Sigma, and coaching qualifications my friends joke about my insatiable curiosity.With an eye on future trends, I’ve recently been focused on learning about cyber security, sustainability, ESG, and marketing.Always moving forward, when I'm in, I'm all in. This enthusiasm is contagious, and I have a real ability to rally a team toward the finish line—that's what helped me achieve 6 international hats in rugby.If you are on a transformation mission and value a focus on people, culture, and risk, let’s connect.📱 TrinaJackson777@gmail.com
Sydney Airport
View- Website:
- sydneyairport.com
- Employees:
- 565
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Strategic Business PartnerSydney Airport Sep 2024 - PresentSydney, New South Wales, AustraliaUncovering hidden growth opportunities and delivering cost-efficiency initiatives—all the while improving the experience for passengers, airline partners, and other stakeholders.
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Business ConsultantSydney Airport Apr 2024 - Aug 2024Sydney, New South Wales, AustraliaUndertook a risk resilience review across all of Sydney airport covering tech, Cyber Security, utilities and operations. This role leveraged my previous experience and was supported by studies in governance (AICD and WOBSX) and Cyber Security (Harvard).
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Wobsx: Ruth SyndicateWomen On Boards Oct 2023 - Aug 2024At WOBSX, I have built my boardroom capabilities and understanding of ASX board intricacies in this director-led program. As a GAICD, I have deepened my governance expertise and complemented my ongoing consultancy skills while reinforcing my commitment to exceptional board leadership. (Chair: Robyn Stubbs) -
Business ConsultantRugby Australia Feb 2024 - Mar 2024Sydney, New South Wales, AustraliaDuring a six-week stint at Rugby Australia, I supported a review of the organisation's risk management framework. I drew on my extensive background in governance and compliance to streamline complex processes into clear, actionable strategies. My efforts earned the appreciation of stakeholders, turning urgent challenges into successful outcomes under tight deadlines. -
Senior Business Consultant - SydneyNab Aug 2022 - Jun 2023Sydney, New South Wales, AustraliaHere developed digital HR policies using Workday for our global platforms in Asia, the UK, France, and the US. I also directed reviews and IT requirement developments for NAB's critical Drawdown and Settlement processes in banking operations. -
Program DirectorNab Jan 2020 - Jun 2022London, England, United KingdomAs Program Director and trouble-shooter, I reported to the Head of the London Branch, providing strategic advice and delivery of time-critical initiatives. I supported the establishment of a new French subsidiary, developed the global operating model, and drove the design of the European customer model. I contributed to a new HR international strategy and organisation structure that set new standards for personal conduct. I also spearheaded a risk-based approach to regulation, building a remediation program that uncovered opportunities to improve efficiencies across New York, Europe and Asia.
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Non Executive DirectorMiddlesex Rugby Nov 2018 - Nov 2021London, United KingdomAs the first Independent Non-Executive Director at Middlesex Rugby, I was appointed to bolster strategy and governance amid changes to the Board's constitution. I spearheaded the creation of a 3-year strategic plan to tackle current challenges in the game and authored about 20 operational policies that have since been adopted across other UK rugby regions. With my love of the game and a deep understanding of the big picture, I navigated complex relationships and directed key change programs to reshape the long-term strategy. -
Program DirectorPrinciples For Responsible Investment 2018 - 2019London, United KingdomWith USD$89 trillion assets under management, the PRI helps a global network of Signatories to adopt ESG into their investment decisions. I drove the transformation program - overseeing and directing the end-to-end design and implementation of the operating model, IT management platform, and governance protocols. Forward-thinking, I also transformed the business prioritisation process. Leveraging my skills in influencing, I dismantled cultural and historical silos—my project team then won the annual Collaboration Team award. -
Chief Operating OfficerBt Financial Group 2016 - 2018Barangaroo, Sydney, AustraliaAs COO and Head of Operations and Business Improvement, I transformed operations across a dynamic team environment of 115 professionals to support our aggressive growth targets. I designed and executed a comprehensive 12-month business transformation and improvement program, optimising onboarding processes, enhancing digital engagements, and streamlining transactions. This improved process efficiency by around 10%. Additionally, I directed the development of a digital training solution for new starters that reduced onboarding time from 50 weeks to just 12 weeks, boosting productivity and profitability while minimising operational risks. I also led our Line 1 Risk Team to achieve the highest audit ratings in risk control assurance and management awareness across the Westpac Group. I initiated a 3-year BT Wellbeing Strategy to enhance the mental, physical, and financial health of nearly 4,500 employees. -
Non Executive DirectorInterrisk Australia Pty Ltd 2016 - 2018Sydney, AustraliaAs an Independent Non-Executive Director and Audit Committee Chair at InterRISK, I enhanced the Governance, Risk, and Compliance Framework. My leadership of strategic cultural workshops also strengthened the risk culture, aligning vision and values across the organisation. -
Chief Operating Officer, Risk Management & StrategyCommonwealth Bank 2015 - 2016Sydney, AustraliaAs Chief Operating Officer/General Manager I led a team of 62 and oversaw strategic risk, data management, assurance, credit modelling, policies, reporting, and analytics. I initiated and directed a transformational 12-month program that modernised the lending assurance process within CBA's Business Banking division, impacting around 3,500 individuals. This strengthened our compliance framework, bolstering responsible lending practices and reinforcing the 'Three Lines of Defence' model. Additionally, I managed a comprehensive program that enhanced the data quality of all credit risk models, established a governance framework, and reinforced data policies, including access and security measures. These were successfully reviewed by APRA in 2017. -
General Manager | Chief Operating Officer, Risk ManagementCommonwealth Bank 2012 - 2015Sydney, AustraliaAs General Manager and Chief Operations Officer of Risk and Strategy, I led a 40-person team, bringing my frontline experience and business optimisation skills to the Risk Management Leadership Team. I also updated the operating model for the Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) Line 2 Team, improving frontline awareness and aligning with international standards. I developed and deployed a new AML/CTF Screening Tool across all CBA international branches, which boosted customer mandatory reviews by about 36%. I spearheaded the redesign of Risk Appetite Statements for Business and Institutional Banking, streamlining complex documents into accessible formats and increasing engagement among 5,100 employees. Additionally, I championed the CBA Advancement of Women program, leading to meaningful career progression for participants.
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General Manager, Retail & Business Banking Optimisation ProgramCommonwealth Bank 2011 - 2012Sydney, AustraliaParticipated in a cost and efficiency review initiative across CBA's Retail and Business Banking Divisions and leveraged my Lean Six Sigma and Agile expertise to modernise CBA’s branches.
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Ceo, Cbfc LimitedCommonwealth Bank 2009 - 2011Sydney, AustraliaLed the wind-down of an independent subsidiary of the CBA that offering equipment finance and other leasing products. Developed the cash, capital and risk management strategies for the Board.
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General Manager, Corporate Business LendingCommonwealth Bank 2008 - 2009Sydney, AustraliaManaged the Business Banking Lending book during the global financial crisis, collaborating to oversee the end-to-end lending process for the distribution channels to create the strongest possible balance sheet and revenue growth.
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Executive Manager, Structured Asset FinanceCommonwealth Bank Of Australia 2004 - 2008Sydney, AustraliaAs Executive Manager at Commonwealth Bank's Structured Asset Finance division, I led the execution team in major leasing transactions for aircraft in Europe and NZ, yellow goods, trains, and supported PPPs for hospitals.
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Corporate International Tax ManagerDeloitte Australia 2002 - 2003Sydney, AustraliaAdvisory role with Deloitte, supporting the board on a number of cross-border and ad-hoc transactions, providing advice on international tax issues such as transfer pricing, permanent establishment and withholding tax. -
International Tax ManagerBritish Telecom Jun 1999 - Mar 2002London, United KingdomWorked on a number of mergers & acquisitions, including the public takeover of ESAT for GBP1.4 billion (Ireland’s 2nd largest telecom company) and other opportunities generating ~£260 million tax savings. -
Audit & Corporate Tax ManagerDeloitte 1995 - 1999London, United KingdomTax Advisory role for a number of global clients including Marsh McLennan, Anglo American, Channel Tunnel Rail Link and Hill Samuel.
Trina Jackson Education Details
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Masters Of Business Administration -
Gpa 83% -
University Of StirlingBa (Honours) In Accountancy And Economics -
Economics -
Diploma Of Education
Frequently Asked Questions about Trina Jackson
What company does Trina Jackson work for?
Trina Jackson works for Sydney Airport
What is Trina Jackson's role at the current company?
Trina Jackson's current role is CXO & Chief Transformation Officer ● Interim COO ● Risk guardian ● GAICD Non-Executive Director ● Fearless & creative thinker, constructive challenger, insatiable learner ● Rugby pioneer.
What schools did Trina Jackson attend?
Trina Jackson attended Australian Graduate School Of Management, University Of Sydney, University Of Stirling, University Of Kansas, Australian Institute Of Company Directors.
Who are Trina Jackson's colleagues?
Trina Jackson's colleagues are Nathan Rogerson, Duncan Murphy, Angie Rouse, John Braczek, Guy Turner, Colin Wong, Shaun Moylan.
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