Tri Nguyen Email & Phone Number

Richmond, Tx, Us

Houston, Texas Area

• Order Processing: Receive documents and initiate logging process, confirm data is received is compliant with US customs requirements, process all documents in accordance with requirements, coordinate cargo availability and arrange pick-up and delivery, and finalize billing and distribute documents as required with specialized focus in the Chemical and Petrochemical industry.• Shipment Status Reporting: Review daily monitoring reports, ensure all measurements standards are met and proactively report non-conformances.• Ensuring that payable and receivable documents are completed accurately and forwarded within time constraints• Coordinated Export procedure, gather necessary documentation from the customer, plan packing date, reserve booking, send B/L instructions, return the container to the port and report finals to the destination agent

Houston, Texas Area

• Drive the analysis and review of demand data to support purchasing and planning decisions both short and long term to ensure continuity of supply• Improved inventory performance and drive positive cash flow, adjusting safety stocks and improving lead times• Responsible for all on-site aspects of the logistics, supply chain, and customer delivery operations• Utilized SAP, CRM, warehouse management and other logistics systems to perform job duties, and ensure correct and timely movement• Aligned with Internal customers, Finance and Procurement Operations to understand budgetary targets and changes to develop an agreed method of measuring and defining savings, value and other category metrics• Monitored quality, service, and delivery concerns, tracking the flow of goods into the warehouse and issues corrective actions as needed• Collaborated day to day with customers, dealers and vendors, assisting duties, updates on current markets, managing vendor relations and databases.

Houston, Texas Area

• Resolved warranty and emergency truck down parts back orders• Responded to expedite requests and analyzed daily back orders, expedited or issued P.O (s)• Investigated root cause and take action to prevent re-occurrence• Worked on projects as assigned to clean up data in Parts System• Identified correct OEM parts based on product specifications and verified vendor availability

Houston, Texas Area

• Responsible for the installation and maintenance of computer equipment including printers, scanners, fax and workstations• Supported customers using remote access technologies and also by visiting client sites• Assisted in imaging, setup, and deployment of PCs and servers• Kept track PCs, inventory computer equipment, and network related hardware• Monitored and reported any computer peripheral that needs servicing or repairs• Developed and improved strong communication, customer service, and technical skills