Trinh Luu
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Trinh Luu Email & Phone Number

ICT Project and Support Coordinator at Yarra Plenty Regional Library
Location: Greater Melbourne Area, Australia 11 work roles 6 schools
1 work email found @pactera.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Work email t****@pactera.com
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Role
ICT Project and Support Coordinator
Location
Greater Melbourne Area, Australia
Company size

Who is Trinh Luu? Overview

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Quick answer

Trinh Luu is listed as ICT Project and Support Coordinator at Yarra Plenty Regional Library, a with 106 employees, based in Greater Melbourne Area, Australia. AeroLeads shows a work email signal at pactera.com and a matched LinkedIn profile for Trinh Luu.

Trinh Luu previously worked as ICT Project & Support Coordinator at Yarra Plenty Regional Library and Acting ICT & Infrastructure Manager at Yarra Plenty Regional Library. Trinh Luu holds Bachelor Of Business Information Systems, Information Technology from Rmit University.

Company email context

Email format at Yarra Plenty Regional Library

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{first}.{last}@pactera.com
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Profile bio

About Trinh Luu

Trinh Luu is a ICT Project and Support Coordinator at Yarra Plenty Regional Library. She possess expertise in it service management, itil, project management, service delivery, stakeholder management and 23 more skills. She is proficient in Vietnamese. Colleagues describe her as "Trinh has been part of the team for 4 years and through this time I have found her to be inquisitive, naturally intelligent and upbeat. As a Senior Consultant in a client-facing delivery role, these traits have served her well in tackling the various challenges thrown her way. Through periods of challenge, I saw Trinh remain calm and tactful to get to the other side with the best outcome given the circumstances. She is unafraid to ask questions to get to the bottom of things in situations where others would shy away. I personally enjoyed working with Trinh as did her colleagues and clients. " and "I have worked with Trinh on innovative solutions at Jetstar for some years. She is open to new technology, processes and a great people person with excellent customer skills. Excellent attention to detail. An asset to any organisation"

Listed skills include It Service Management, Itil, Project Management, Service Delivery, and 24 others.

Current workplace

Trinh Luu's current company

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Yarra Plenty Regional Library
Yarra Plenty Regional Library
ICT Project and Support Coordinator
Melbourne, VIC, AU
Website
Employees
106
AeroLeads page
11 roles

Trinh Luu work experience

A career timeline built from the work history available for this profile.

Ict Project & Support Coordinator

Plan, manage and implement major ICT projects and initiatives to deliver maximum benefit to Yarra Plenty Regional Libraries staff and users and provide specialist technical advice and support for key software applications used by the Library.

It Business Analyst

Melbourne Area, Australia

Provided business analysis on various IT and Cloud projects within Agile and Waterfall project environments.Projects included:- AON - ServiceNow Change Separation- Telstra - Global IT Operations Restructure - Global Media Network - Automated Programmable Network - Data Centre Infrastructure Management Software Migration - Infrastructure Capacity Management

May 2014 - Aug 2017

Junior It Project Manager

Melbourne, Australia

Managed IT projects across the Asia-Pacific region, overseeing building relocations, office setups and decommissioning, asset audits and deployment of printing solutions. Responsible for the planning, tracking and execution of projects to ensure they were delivered within time and quality standards. Projects included:- Jetstar Group Airport Readiness- Jetstar Hong Kong Airport Readiness- Jetstar Japan Engineering- IT Service Management Reporting

Feb 2013 - Apr 2014

Junior It Project Manager

Melbourne, Australia

Responsible for the planning, tracking and execution of multiple small and medium scale projects across Australia and Japan. Projects and responsibilities included:- Jetstar Japan Start up- Internet Explorer Upgrade- Google Cloud Mail Migration- Airport Network Upgrade- Data Centre Migration & Relocation- Microsoft Exchange Storage Upgrade

Jul 2011 - Feb 2013

Project Change Analyst

Melbourne, Australia

Acknowledged for my extensive support and service delivery experience from previous roles in Jetstar, I progressed into the IT project team as a project change analyst, assisting project managers with driving and improving compliance of the change management process. Responsibilities included:- Understanding and evaluation of project changes and familiarising the project delivery team with customer expectations regarding business impacts- Developed and delivered internal and external communication materials for project management- Established and maintained relationships with stakeholders and affected business users to ensure quality and satisfaction

Feb 2011 - Jun 2011

It Incident Analyst

Melbourne, Australia

Represented the first stage of escalations for high severity incidents. Drove, developed and managed major incident process and associated procedures and ensured effective communication to senior management, end users and technical staff during major incidents.

Feb 2010 - Feb 2011

It Support Team Leader

Melbourne, Australia

Provide onsite Level 1 & 2 IT support and project support to project managers across airport related projects. Projects included service desk transition, hardware and application upgrades and new office deployments and relocations

Jan 2008 - Feb 2010

Store Manager

Millenium Support Computer Solutions

Melbourne, Australia

Assist customer requests and provide recommendations with the selection, use, care and cost of hardware and service contracts. Provide technical onsite and phone support to existing customers and monitor customer support levels of all staff.

Jan 2005 - Dec 2007
Team & coworkers

Colleagues at Yarra Plenty Regional Library

Other employees you can reach at yprl.vic.gov.au. View company contacts for 106 employees →

6 education records

Trinh Luu education

Bachelor Of Business Information Systems, Information Technology

Prince2 2009 Practitioner

Pm-Partners

Scaled Agile Framework Product Manager/ Product Owner Certification

Context Matters

Itil V3 Foundation For It Service Management

Hp Education Services

Hp Bladesystem Administration

Hp Education Services
FAQ

Frequently asked questions about Trinh Luu

Quick answers generated from the profile data available on this page.

What company does Trinh Luu work for?

Trinh Luu works for Yarra Plenty Regional Library.

What is Trinh Luu's role at Yarra Plenty Regional Library?

Trinh Luu is listed as ICT Project and Support Coordinator at Yarra Plenty Regional Library.

What is Trinh Luu's email address?

AeroLeads has found 1 work email signal at @pactera.com for Trinh Luu at Yarra Plenty Regional Library.

Where is Trinh Luu based?

Trinh Luu is based in Greater Melbourne Area, Australia while working with Yarra Plenty Regional Library.

What companies has Trinh Luu worked for?

Trinh Luu has worked for Yarra Plenty Regional Library, Pactera, Jetstar Airways, Lincom Solutions, and Millenium Support Computer Solutions.

Who are Trinh Luu's colleagues at Yarra Plenty Regional Library?

Trinh Luu's colleagues at Yarra Plenty Regional Library include Milena Velikova, Carly Mcmartin, Kerryn Mcevey, Alan Thompson, and Md Rakibul Islam.

How can I contact Trinh Luu?

You can use AeroLeads to view verified contact signals for Trinh Luu at Yarra Plenty Regional Library, including work email, phone, and LinkedIn data when available.

What schools did Trinh Luu attend?

Trinh Luu holds Bachelor Of Business Information Systems, Information Technology from Rmit University.

What skills is Trinh Luu known for?

Trinh Luu is listed with skills including It Service Management, Itil, Project Management, Service Delivery, Stakeholder Management, Business Analysis, Citrix, and Management.

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