Trinity Buckner Email & Phone Number

Virginia, United States

Omaha, Nebraska, United States

• Answer each call in a timely manner that meets the standard in a professional, efficient and courteous manner while being attentive to the client’s needs and provide proper information in accordance with the department.• Process all reservation inquiries, attempting to close each sale and request assistance from supervisor for rate resistance calls.• Talking customers through a series of actions to resolve a problem.• Following up with clients to ensure the problem is resolved.• differentiate the different market segments identified by the hotel and apply them to work.• process and post advance deposits, utilizing the proper forms established by the department. Revise and analyze all cancellations for posted deposits and advise accounting of any refunds due.• Organize information properly and file accordingly with the system established by the department on a daily basis.• Responsible for keeping up to date all Rate & Promotion information for his/her own use.• Respect room availability and close out orders given by the Director of reservations.• Identifying hardware and software solutions. • Troubleshooting technical issues.• Diagnosing and repairing faults.• Resolving network issues.• Maintain a professional and serene attitude in difficult situations with a client, satisfy the guest within policies and procedures of the Resort.• Communicate any situations and circumstances to the Director of the Department that could affect the image of the Resort in a negative manner.• Report to work at the time scheduled. Follow the policies and procedures of disciplinary conduct and security policy established by the Resort.• participate in all required meetings and participate in training sessions that are required for the position.• Follow through all the instructions and job assignments indicated by immediate supervisor.

Houston, Texas, United States

• Greets all patients and visitors promptly and professionally.• Schedules appointments and enters appointment date and time. • Enters new patient demographics and insurance information.• Verifies and updates the above information for existing patients.• Maintain patient flow by timely alerting nursing staff to patient arrivals.• Updates the billing system to include details on the services provided or procedures performed on the patient.• Schedules follow-up appointments and enters patient reminders at the time of patient check out.• Completes and updates all daily work associated with the above.• Uphold the code of conduct and compliance policies.• Other duties as requested by the Front Office Supervisor and Operations Manager.

Houston, Texas, United States

• Greet clients and visitors with a positive, helpful attitude.• Assisting clients in finding their way around the office.• Announcing clients as necessary.• Helping maintain workplace security by issuing, checking and collecting badges as necessary and maintaining visitor logs.• Assisting with a variety of administrative tasks including copying, faxing, taking notes and making travel plans.• Preparing meeting and training rooms.• Answering phones in a professional manner, and routing calls as necessary.• Assisting colleagues with administrative tasks.• Performing administrative duties.• Answering, forwarding, and screening phone calls.• Sorting and distributing mail.• Hiring, managing and developing the junior administrative team. • Provide excellent customer service.• Scheduling appointments.

Houston, Texas, United States

• delivering timely, accurate, and professional customer service to Amazon customers• helping solve problems such as: resolving username & password issues, locating a package; connecting an Echo to a Fire TV; returning an item; or assisting a delivery driver to get a package to a customer on time• Trouble shooting email issues• Fraud Management