Trinity Chen Email & Phone Number

Brisbane City, Queensland, Australia

• Offered personalised consultations to clients, identifying suitable school options aligned with their unique requirements.
• Formed productive partnerships with facility staff, ensuring the provision of current and relevant information for the benefit of students.
• Orchestrated impactful seminars that not only expanded the client base but also significantly boosted company revenue.
• Cultivated and maintained collaborative relationships with cross-functional team members, enhancing the efficiency of our operations and services.

Gold Coast

• Skilfully connected potential buyers and sellers, delivering exceptional service to meet their real estate needs.
• Established and nurtured valuable relationships with clients, building trust and ensuring a positive experience.
• Tailored property recommendations to precisely align with clients' requirements, enhancing their property search.
• Guided clients through property inspections, providing valuable insights and assistance in making informed decisions.
• Developed a vast network of mortgage lenders, contractors, and key stakeholders, fostering valuable industry connections for a comprehensive real estate service.

Hobart, Tasmania, Australia

• Key Responsibility
• Co-facilitate the activity program with other support worker staff
• Interact with the participants and build rapport with them
• Offer the participants options and respect their autonomy to choose
• Empower the participants to perform tasks independently and provide assistance asrequired
• Adhere to work health and safety principles, e.g., when performing outdoor activities

Hobart, Tasmania, Australia

• This volunteering job makes me understand better of the community service industry. I applied the knowledge from the community service course into volunteering practice.Key reponsiblities
• Customised individual plans to meet participants' daily life needs, empowering them to acquire practical skills and achieve their full potential while ensuring strict confidentiality.
• Guided and encouraged participants toward social well-being through personalised support, all while meticulously preparing comprehensive case reports following client visits.
• Actively engaged in meetings and training sessions with colleagues, fostering a collaborative and learning-oriented environment to enhance the quality of counselling and support services.

Haidian District, Beijing, China

• Proficiently handled a substantial volume of incoming and outgoing calls, ensuring prompt and effective service delivery.
• Provided valuable customer support by assisting with website navigation and resolving technical issues, contributing to improved customer satisfaction.
• Demonstrated strong sales acumen by identifying and capitalising on upselling opportunities, enhancing overall revenue.
• Built and maintained positive customer relationships, further enhancing customer loyalty and trust.
• Thrived in a high-pressure call centre environment by consistently achieving challenging individual sales targets, all while honing exceptional organisational and multitasking abilities.

Chaoyang Qu, Beijing, China

• Recruited teaching staff and responded to student study plan in a multi-lingual environment
• Administered and processed paperwork related to new hires, job candidate, employment concerns and pre-employment contracts
• Dealt with complaints from clients
• Excelled in interpersonal and communication skills within a large team.

Master Of Accounting, Accounting And Business/Management

Certificate Iv, Community Service