Trinity Chen Email & Phone Number

Brisbane City, Queensland, Australia

• Offered personalised consultations to clients, identifying suitable school options aligned with their unique requirements.• Formed productive partnerships with facility staff, ensuring the provision of current and relevant information for the benefit of students.• Orchestrated impactful seminars that not only expanded the client base but also significantly boosted company revenue.• Cultivated and maintained collaborative relationships with cross-functional team members, enhancing the efficiency of our operations and services.

Gold Coast

• Skilfully connected potential buyers and sellers, delivering exceptional service to meet their real estate needs.• Established and nurtured valuable relationships with clients, building trust and ensuring a positive experience.• Tailored property recommendations to precisely align with clients' requirements, enhancing their property search.• Guided clients through property inspections, providing valuable insights and assistance in making informed decisions.• Developed a vast network of mortgage lenders, contractors, and key stakeholders, fostering valuable industry connections for a comprehensive real estate service.

Hobart, Tasmania, Australia

Key Responsibility• Co-facilitate the activity program with other support worker staff• Interact with the participants and build rapport with them• Offer the participants options and respect their autonomy to choose• Empower the participants to perform tasks independently and provide assistance asrequired• Adhere to work health and safety principles, e.g., when performing outdoor activities • Maintain cleanliness of the work environment

Hobart, Tasmania, Australia

This volunteering job makes me understand better of the community service industry. I applied the knowledge from the community service course into volunteering practice.Key reponsiblities• Customised individual plans to meet participants' daily life needs, empowering them to acquire practical skills and achieve their full potential while ensuring strict confidentiality.• Guided and encouraged participants toward social well-being through personalised support, all while meticulously preparing comprehensive case reports following client visits.• Actively engaged in meetings and training sessions with colleagues, fostering a collaborative and learning-oriented environment to enhance the quality of counselling and support services.

Haidian District, Beijing, China

• Proficiently handled a substantial volume of incoming and outgoing calls, ensuring prompt and effective service delivery.• Provided valuable customer support by assisting with website navigation and resolving technical issues, contributing to improved customer satisfaction.• Demonstrated strong sales acumen by identifying and capitalising on upselling opportunities, enhancing overall revenue.• Built and maintained positive customer relationships, further enhancing customer loyalty and trust.• Thrived in a high-pressure call centre environment by consistently achieving challenging individual sales targets, all while honing exceptional organisational and multitasking abilities.

Chaoyang Qu, Beijing, China

• Recruited teaching staff and responded to student study plan in a multi-lingual environment• Administered and processed paperwork related to new hires, job candidate, employment concerns and pre-employment contracts• Dealt with complaints from clients• Excelled in interpersonal and communication skills within a large team.

Master Of Accounting, Accounting And Business/Management

Certificate Iv, Community Service