Trinity Franklin Email & Phone Number

Halifax Regional Municipality, Ns, Ca

Oakville, Ontario, Canada

Assisted customers over the phone, via email, and in person, answering their questions and organizing their reservation plans.Collaborated with management to host large events and generate preset menus tailored to each party. Displayed strong interpersonal skills by helping coworkers complete necessary tasks during busy hours, reducing delays and increasing customer satisfaction.

Halifax, Nova Scotia, Canada

Collaborated with colleagues and interdisciplinary teams to analyze and interpret data, presenting findings at national conferences and university-wide events resulting in a first place poster presentation award at the 2022 Canadian Society for Virology Symposium.Conducted various laboratory tests and experiments to analyze and validate results, ensuring accuracy and precision in data collection.Maintained and calibrated laboratory equipment, troubleshooting and repairing issues to minimize downtime and improve efficiency.

Halifax, Nova Scotia, Canada

Maintained accurate and organized records of student progress and grades, ensuring timely and effective communication between staff and students.Collaborated with other teaching assistants to develop and facilitate group projects, fostering a collaborative and inclusive learning environment.Garnered positive feedback from students and supervising professor for both dedication to teaching and fairness/integrity of marking and student performance evaluation.

Halifax, Nova Scotia

Processed transactions and managed customer profiles daily, maintaining a high level of customer satisfaction and building loyal customer relationships.Assisted in training new members of staff, improving their performance and reducing training time.Resolved customer complaints and issues in a timely and professional manner, resulting in increased customer satisfaction rate and positive feedback from management.

Oakville, Ontario, Canada

Curated full-scale colour consultations with tailored product recommendations, strengthening customer relationships. Assisted customers with colour and design choices. Provided product knowledge and informed problem solving through specialized product recommends.Facilitated our annual the Holiday Décor show by managing an audience of 60 people, garnering praise from management on collaboration and leadership skills.

Oakville, Ontario, Canada

Demonstrated an in-depth knowledge of menu items, including daily specials and promotions, resulting in increased sales and repeat business.Collaborated with kitchen staff to ensure timely and accurate delivery of food orders, minimizing wait times and improving overall efficiency.Proactively identified and resolved customer concerns, consistently going above and beyond to exceed expectations and earn positive feedback.Displayed strong interpersonal skills by helping coworkers complete necessary tasks during busy hours, reducing delays and increasing customer satisfaction.