Trinity Hartman Email & Phone Number

Rochester, Mn, Us

United States

Professionally, accurately, and effectively handle in-bound calls from business customers requesting: - Changes to customer records - Update and create new contracts - Credits and payments to customer accounts - Billing inquiries and explanations - Downgrade accounts - Limited Video troubleshooting - Limited Internet troubleshooting - Limited Telephone Troubleshooting

Rochester, Minnesota Area

Assist Video customers with their TV service and questions they may have. Along with any upgrades or downgrades they may want.

Rochester, Minnesota Area

Rochester, Minnesota

Rochester, Minnesota Area

Responsible for the service validation and activation of all coax customers coming from existing Sales Channels within Charter Business. The areas of responsibility and tasks range from order validation, billing system access and entry, customer scheduling, order monitoring/escalation, order corrections, and revenue assurance activities associated with the post- sales process. Stage definition of accountability is “Ready for Order Entry” to “Billing Started” in the activation process.

La Crosse, Wisconsin Area

o Identify opportunities to generate sales by consistently applying the Customer Interaction Process (CIP). o Place orders and schedule appointments with walk-in traffic.o Maintain strong knowledge of all products, pricing plans, promotions and service features for Charter, as well as our competitors.o Accurately enter all required information into the system and complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines.o Perform customer payment functions consistent with all cash handling policies and procedures.

Bachelor Of Business Administration (Bba)

Associate'S Degree For Business Administration

Activities and Societies: Phi Theta Kappa