Trinity Herrera Email & Phone Number

Jacksonville, Florida, United States

Provide onsite administrative support to JAX-based environmental and safety consulting professionals as well as support to branch offices as needed. Primary responsibilities include quality assurance/quality control in grammar/syntax reviews of technical reports that vary from Industrial Hygiene inspections in factories to Groundwater Sampling reports on U.S. Navy sites. Hard copy/digital production of reports and preparation for shipping. General duties include assistance with planning office events, office/kitchen supply inventory, reporting service needs to property management.

Jacksonville, Florida, United States

Primary responsibilities revolved around processing payroll for 125-150 call center agents. Duties included preparing weekly payroll with multiple pay structures for different calling programs/clients, utilizing various Excel spreadsheets to calculate sales commissions, daily IB/OB hour’s review/reconciliation, manually tracking and keying training hours, managing and settling payroll disputes. Directly reported to and assisted Director of Contact Center Operations. Provided clerical support as needed, i.e., preparing staff meeting material, tracked weekly progress of center hours and attrition rate for report to Senior Branch Director, provided staff feedback and suggestions. Processed monthly credit card and petty cash account reconciliation reports to Home Office.Processed direct deposit submissions/cancellations, submitted employee removals, managed office supplies/equipment.