Mail Assistant
CurrentMail OperationsMail Assistants mail job expectations include:Sort and log packages and/or letter mailDeliver letter mail as neededSend out Missing Mail ConcernsHanding out packages to residents and interacting with residents Regularly clean during shifts.Consistently show up on time to every shiftGive proper notice when expecting to be late to a shift.Complete a nightly package audit before the mailroom is closed for the night.ManagementBe able to assist in mailroom functions including days, evenings, weekdays, weekends, and holiday/break periods.Consistently learn and follow the listed protocols for situations. Including the need to properly contact those on call at higher levels to assist and solve concerns appropriately and to ask for support or to answer questions when uncertain.Implement and enforce, with the guidance of professional staff, policies and procedures of Housing and Residence Life, UAH, and the State of Alabama.Professionalism & AdministrationMaintain positive and open communication with residents, coworkers, supervisors, and other staff members.Regularly attend scheduled staff meetings (once per month) and individual meetings with supervisors as scheduled.Complete all mailroom and/or departmental paperwork related to the position promptly, regularly, and within the given timeline expectations.Participate in periodic performance evaluations and/or development plans with supervisors and professional staff.Complete weekly assigned mailroom hours (at least twelve hours in the Mailroom- weekly) to help residents and staff with customer service or support needs.