Sr. Manager, Support Operations
Current
Feb 2022 - Present
AeroLeads people directory · profile
Trinity Lowe Email & Phone Number
Sr. Manager Support Operations at Boku
at
Boku
1 work email found
@boku.com
2 phones found area 415
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Sr. Manager Support Operations at Boku
Location
San Francisco Bay Area, United States, United States
Company size
Who is Trinity Lowe? Overview
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Quick answer
Trinity Lowe is listed as Sr. Manager Support Operations at Boku at Boku, a company with 257 employees, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at boku.com, phone signal with area code 415, and a matched LinkedIn profile for Trinity Lowe.
Trinity Lowe previously worked as Sr. Manager, Support Operations at Boku and Global Customer Service Manager at Boku, Inc.. Trinity Lowe studied at Mount San Antonio College.
Company email context
Email format at Boku
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{first}.{last}@boku.com
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AeroLeads found 1 current-domain work email signal for Trinity Lowe. Compare company email patterns before reaching out.
Profile bio
About Trinity Lowe
• Over fifteen years of experience displaying an unwavering commitment to customer service, with the ability to resolve complex issues and win customer loyalty.• A dedicated team leader, known for taking initiative to address issues and develop solutions that improve daily operational flow and team productivity.• Skilled in building and maintaining excellent relationships with senior management, team members and customers alike.• A flexible professional who enjoys learning new things and quickly adapts to organizational changes.• Over seven years of experience in a call center of one of the “big four” banks in the U.S, providing and supporting a strong customer focus.
Listed skills include Saas, Customer Service Training, Call Center, Team Leadership, and 25 others.
Current workplace
Trinity Lowe's current company
Company context helps verify the profile and gives searchers a useful next step.
Boku
6 roles
Trinity Lowe work experience
A career timeline built from the work history available for this profile.
Global Customer Service Manager
Aug 2018 - Feb 2022
Global Customer Service Team Lead
Apr 2015 - Aug 2018
Partner Support Escalation Specialist
Mar 2013 - Apr 2015
Sr. Supportability Specialist
- As part of Intuit Health Group, handled the business operations of the Bill Pay feature of Quicken Health Expense Tracker. Improved users understanding of their medical bills by assisting with payment inquiries and.
- Interviewed, hired, trained and supervised a small team of temporary contractors.
- Developed training… Show more As part of Intuit Health Group, handled the business operations of the Bill Pay feature of Quicken Health Expense Tracker. Improved users understanding of their medical bills by assisting.
- Developed training material that aided in the quick onboarding of temporary contractors.
- Created and implemented a QuickBase database application to securely store payment details and allow for sharing amongst multiple users.
- Handled inbound calls and emails from customers inquiring on medical claims and payments with professionalism and sensitivity.
Mar 2010 - Feb 2013
Quality Monitor | Banker Coach | Phone Banker
- As a member of the Quality Assurance team, monitored the quality of inbound calls to the Phone Bank call centers, evaluating the accuracy of information provided, customer service skills used, and ensuring compliance.
- Provided 1-on-1 coaching to 100+ agents on performance, delivering insights to improve performance in service delivery, accuracy, compliance and timeliness.
- Implemented a Quality Assurance program that established… Show more As a member of the Quality Assurance team, monitored the quality of inbound calls to the Phone Bank call centers, evaluating the accuracy of.
- Implemented a Quality Assurance program that established standards of quality to adhere to while in training, resulting in a significant increase in the customer satisfaction scores of new hires.
- Delivered informative and highly participatory training on quality and superior customer service to new hires and additional teams throughout the call centers.
- Responded to over 120 calls per day from customers with diverse needs and personalities, skillfully resolving simple to complex issues.
Jun 2003 - Dec 2010
Team & coworkers
Colleagues at Boku
Other employees you can reach at boku.com. View company contacts for 257 employees →
AN
Andreea Novacescu
Colleague at Boku
Munich, Bavaria, Germany, Germany
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DS
Darren S.
Colleague at Boku
Ilford, England, United Kingdom, United Kingdom
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AR
Allan Rist
Colleague at Boku
Tartu, Tartumaa, Estonia, Estonia
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SM
Shane Martin
Colleague at Boku
Cupertino, California, United States, United States
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KV
Kamlesh Vaswani
Colleague at Boku
Thane, Maharashtra, India, India
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PJ
Peter Jankowski
Colleague at Boku
Las Vegas, Nevada, United States, United States
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MS
Mark Stannard
Colleague at Boku
London, England, United Kingdom, United Kingdom
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CQ
Claire Qiu
Colleague at Boku
Beijing, China, China
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GC
Gio Chang
Colleague at Boku
Taipei, Taipei City, Taiwan, Taiwan, Province Of China
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MM
Marti Mutso
Colleague at Boku
Estonia, Estonia
View →
Andreea Novacescu
Colleague at Boku
Munich, Bavaria, Germany, Germany
View →
DS
Darren S.
Colleague at Boku
Ilford, England, United Kingdom, United Kingdom
View →
AR
Allan Rist
Colleague at Boku
Tartu, Tartumaa, Estonia, Estonia
View →
SM
Shane Martin
Colleague at Boku
Cupertino, California, United States, United States
View →
KV
Kamlesh Vaswani
Colleague at Boku
Thane, Maharashtra, India, India
View →
PJ
Peter Jankowski
Colleague at Boku
Las Vegas, Nevada, United States, United States
View →
MS
Mark Stannard
Colleague at Boku
London, England, United Kingdom, United Kingdom
View →
CQ
Claire Qiu
Colleague at Boku
Beijing, China, China
View →
GC
Gio Chang
Colleague at Boku
Taipei, Taipei City, Taiwan, Taiwan, Province Of China
View →
MM
Marti Mutso
Colleague at Boku
Estonia, Estonia
View →
1 education record
Trinity Lowe education
-
Mount San Antonio College
FAQ
Frequently asked questions about Trinity Lowe
Quick answers generated from the profile data available on this page.
What company does Trinity Lowe work for?
Trinity Lowe works for Boku.
What is Trinity Lowe's role at Boku?
Trinity Lowe is listed as Sr. Manager Support Operations at Boku at Boku.
What is Trinity Lowe's email address?
AeroLeads has found 1 work email signal at @boku.com for Trinity Lowe at Boku.
What is Trinity Lowe's phone number?
AeroLeads has found 2 phone signal(s) with area code 415 for Trinity Lowe at Boku.
Where is Trinity Lowe based?
Trinity Lowe is based in San Francisco Bay Area, United States, United States while working with Boku.
What companies has Trinity Lowe worked for?
Trinity Lowe has worked for Boku, Boku, Inc., Intuit, and Wells Fargo.
Who are Trinity Lowe's colleagues at Boku?
Trinity Lowe's colleagues at Boku include Andreea Novacescu, Darren S., Allan Rist, Shane Martin, and Kamlesh Vaswani.
How can I contact Trinity Lowe?
You can use AeroLeads to view verified contact signals for Trinity Lowe at Boku, including work email, phone, and LinkedIn data when available.
What schools did Trinity Lowe attend?
Trinity Lowe studied at Mount San Antonio College.
What skills is Trinity Lowe known for?
Trinity Lowe is listed with skills including Saas, Customer Service Training, Call Center, Team Leadership, Customer Satisfaction, Customer Service, Banking, and Customer Experience.
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