Trinity Arl Email & Phone Number

Platform Marketing offers an innovative advertising strategy for real estate agents that focuses on building strong brands and helping our clients thrive in their local communities. Our approach often doubles, triples, or even quadruples agents' Gross Commission Income. Our agents regularly receive business from people in their communities who reach out to THEM directly and want to work with them specifically. The best part: we exclusively work with one realtor per market.As an Account Manager at Platform, my role involves providing guidance through weekly one-on-one consultations and coaching clients on effective advertising, lead management, and business growth strategies.

My responsibilities for this position included:- Creating and managing all visual communications (email blasts, flyers, postcards, event marketing, social media, online and print ads, website design, and giveaways).- Creating landing pages and paid marketing campaigns.- Managing and maintaining all social media pages.- Overseeing that all marketing materials were accurate and relevant in accordance to company compliance policies.- Supporting the company and agent by tracking incoming leads/prospects.- Overseeing all new community launches and develop campaigns and signage to entice potential buyers.- Overseeing all marketing efforts, including campaign creation, implementation, data analysis, reporting and measurement.- Implementing broad marketing as well as highly targeted marketing campaigns.- Collaborating with the agent to meet marketing and visual objectives.- Creating and updating Listing and Buyer presentations.- Updating the database daily with any new clients.- Daily handwriting neighborhood letters.- Request reviews and follow up with client satisfaction.

Systems:- Creating, implementing, troubleshooting, and oversight of all systems on the team. (This includes all tasks associated with listings, sales, leases, and referrals.)Customer Service:- Oversee the customer service experience. - Creating systems to ensure a five star customer service experience for everyone who comes into contact with the team. (This includes clients, potential clients and leads, cooperating brokers, lenders, and all service providers.)- Overseeing and tracking client reviews on Zillow, Yelp, and other sites.Communication:- Ensuring that all clients are up to date on their transaction or listing.Office Management:- Oversee purchase and maintenance of office supplies and equipment.Leadership & Growth:- Help Doris put her vision into a plan and then take full responsibility for executing that plan.- Meet with Doris daily “morning call in” to discuss the state of the business and goals for the day.- Be a sounding board to Doris when she needs input on major decisions.- Be a problem-solver and be able to give direction when decisions need to be made.- Look for areas to cut expenses and eliminate waste.- Always in the hunt for talent for the team.- Always in the hunt for new business opportunities for the team.Culture:- Monitor the culture on an ongoing basis and immediately addresses lapses in our culture and mission statement.- Actively look for opportunities to meet the needs of others, which could be anyone—team members, coworkers, clients, and members of our community.

At KW Studio City I...- Improved social media presence for the company and increased the number of followers to four times the amount.- Saw that over 100 agents were correctly onboarded with the correct paperwork,access to the office, and networked to the office printers.- Promoted classes, meetings, and events through email campaigns & social media.- Handled event RSVP's, monthly training calendars, and event prep.- Learned the KW Command technology and assisted real estate agents in usingtech to promote their business.- Ensured the office supplies were always completely stocked.- Attended to IT issues within the office.- Revivied the company's Google business page.

Burbank Music Academy (BMA) is a music school that provides one-on-one lessons, camps, band opportunities, and other fun music programs to the community. Voted the best of Burbank, BMA allows their students access to learning directly from professional musicians and to grow as writers and performers of any genre.Working at the front desk, it was first my main duty to ensure customers were happy with their lessons and see that they were placed with appropriate teachers for what they were looking for. I had to make sure that all lessons and rehearsals were scheduled correctly with no mistakes or miscommunication between parents/students and teachers. Other responsiblitlies included selling books/instruments, emailing customers, checking in with the back office, processesing payments, etc.Overall, my work experience at BMA pushed me to a place of being comfortable serving customers as they were pursuing their passions. I gained a confidence in adapting to roles outside of my natural personality and I learned to use my creativity as a tool to work efficiently. I now have no problem putting myself in a situation that requires me to adapt to a given role. This is the most beneficial skill I gained from my time at BMA and it's one that I continue to use in all areas of life.

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Activities and Societies: Blogging, Video Production, Philosophy, Economics, Marketing, Sales, Finance, Photography, Writing.

Education record

Activities and Societies: Worldview, Speech & Debate, Creative Writing, Screenwriting, Worship Team, Cooking, Media Literacy

Education record