Trinity Pike Email & Phone Number

Product Training & Maintenance• Create interactive onboarding content for 5 user personas in Bottom Line's Learning Management System (LMS) with content authoring & multimedia tools.• Host live product training sessions for Microsoft 365 tools. Craft asynchronous learning paths for all staff containing learning objectives, training videos, quizzes, and user feedback surveys.• Co-edit the Instructional Design Guide.• Support maintenance through requests fulfillment, feature enhancements, and product bug tickets. • Lead stakeholder and content creation working group meetings.Product Ticketing Support, Business Requirements Development, & Vendor Communication:• Provide tier I AutoTask ticket support for the LMS suite of tools.• Troubleshoot bugs and submit feature requests in coordination with product vendors.• Write and organize user stories for Jira tickets in the Product Roadmap Scrum Board.• Attend product vendor meetings and participate in vendor webinars regarding feature releases.Tech Stack Optimization:• Assist with streamlining Bottom Line's product ecosystem by researching, visualizing, and documenting the organization's tech stack.• Develop business and technical requirements for the multi-phase Tech Stack project.• Collect product data across teams and use cases through user interviews. Visualize product data by synthesizing a tech stack visual containing 100+ items in Canva.• Collaborate and create key documents to share with users (e.g. one-pagers, user guides, courses) for product onboarding and education.

• Solve complex IT problems, direct projects, and track upgrades for 19 organizations (primary contact for 4 large health systems) to improve outcomes and optimize efficiency• Communicate technical information to operational, clinical, and IT audiences• Design diversity, equity, and inclusion strategies for high quality software development• Guide the implementation and maintenance of new application functionality

University Of California - San Dieg

• Co-author literature review of 100+ sources on digital technologies in prosthetic healthcare titled "Digital healthcare technologies: Modern tools to transform prosthetic care" Expert Review of Medical Devices, 2021, DOI: 10.1080/17434440.2021.1991309• Synthesize 200+ technical reports into research papers on additive manufacturing, mechanical testing, FEA, and CAD of transtibial prostheses• Perform literature review and MATLAB data analysis on the mechanical behavior of vacuum infiltrated fused deposition modeling sandwich structure composites, MDPI publication titled "Prosthetic Sockets: Tensile Behavior of Vacuum Infiltrated Fused Deposition Modeling Sandwich Structure Composites" Prosthesis, 2022, DOI: 10.3390/prosthesis4030027• Write 5+ applications for grant funding in close collaboration with mentors and partner organizations

• Co-author a Research Perspective article about the potential of nanostructures for medical diagnostics titled "Colorimetric Metasurfaces Shed Light on Fibrous Biological Tissue" Journal of Materials Chemistry C, 2021, DOI: 10.1039/D1TC02030G• Perform polarized light microscopy and spectroscopy to characterize the optical behavior of nanostructures and organic materials• Develop MATLAB and Mathematica code to visualize the colorimetric response of nanoscale samples and validate spectrometer readings• Onboard incoming lab members by demonstrating project procedures and creating a 17-page optics lab protocol• Redesign and frequently update lab website: http://poulikakos.ucsd.edu

• Mentor 184 students in the computational modeling of renewable energy systems in MATLAB• Manage course communications on Canvas and Piazza• Evaluate homework and exams in Gradescope• Prepare academic documents with Overleaf

• Developed a functional prototype of the Auto-Injector, a medical device that performs automated injection and aspiration for nerve block procedures with electromechanical components • Served as Website Manager and CAD Assistant on a team of 5 undergraduate students• Provided key mechanical design decisions and oversaw graphical communication for the projectProject Website: https://sites.google.com/eng.ucsd.edu/156b-team31-spring-2021/home?authuser=1

• Guide students through implementation of CAD tools into pendulum and robotics projects• Develop course materials on Fusion 360, rules for robot contest, and supplementary classroom demos• Edit & publish course videos to facilitate student learning and build a diverse, connected academic community in a remote learning environment

• Recruit and coordinate 14 board members to manage humanitarian engineering projects and outreach initiatives with cross-functional teamwork2020 Actions: • Doubled EWB-UCSD membership size with new Quarterly Projects, R&D, Outreach, and Web Development Teams alongside collaborations with other engineering organizations at UCSD• Oversaw quarantine transition & adapted clean water projects to COVID-19 relief• Lead fundraiser of $4476 for BLM, NAACP, ACLU, and When We All Vote

• Increased organization visibility through campus recruitment, corporate sponsorship, and professional networking• Ran technical workshops and professional events in collaboration with Engineers For a Cause• Completely redesigned sponsorship package and contacted 70+ potential industry partners

• Lead grant writing processes and consolidated list of financial support sources as Funding Lead on Project Fog Catcher• Collaborated with team members on initial research and development of a new fog catcher• Assisted in the design and construction of an aeroponics system

Greater San Diego Area

• Crafted and refined new lessons on Computer Aided Design (CAD) software to ensure quality, eliminate errors, and streamline student education• Created original mechanical models using Autodesk Inventor Surfacing for learning exercises• Optimized workflows and trained new teammates in a fast-paced collaborative setting• Provided social justice resources and actively engaged in Anti-Racist Book ClubRelevant Technical Skills:• Computer Aided Design (CAD) & Product Data Management (PDM) with Autodesk Inventor Surfacing, Routed Systems, Vault; SolidWorks Visualizer, Composer, Sheet Metal, Inspection, xDesign• Multimedia Editing with Adobe Photoshop, Premiere Pro, Articulate Storyline

King Of Prussia, Pa

• Established a public library program to teach programming, robotics, and structural physics to middle school students• Guided library visitors of all ages in a dynamic, fast-paced setting• Assisted faculty with planning and facilitating summer reading program and other events• Retrieved, organized, and catalogued library materials