Trinity S.
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Trinity S. Email & Phone Number

Senior Customer Success Manager at Darktrace
Location: Issaquah, Washington, United States 9 work roles 1 school
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Current company
Role
Senior Customer Success Manager
Location
Issaquah, Washington, United States
Company size

Who is Trinity S.? Overview

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Quick answer

Trinity S. is listed as Senior Customer Success Manager at Darktrace, a company with 1390 employees, based in Issaquah, Washington, United States. AeroLeads shows a matched LinkedIn profile for Trinity S..

Trinity S. previously worked as Customer Success Manager at Darktrace and Americorps Member at City Year. Trinity S. holds Bachelor'S Degree, Statistics, Economics, And Spanish from Southern Methodist University.

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Darktrace

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Profile bio

About Trinity S.

University graduate with degrees in Statistical Analysis B.S., Economics B.A., and Spanish B.A., with a History minor.Strong technical foundation with supplemental experiences in technical, administrative, and customer-facing roles through work and volunteer capacities. Background in leadership + development, program coordination, and event management. A high drive to learn in an environment with an interactive team and high standards.

Current workplace

Trinity S.'s current company

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Darktrace
Darktrace
Senior Customer Success Manager
california, united states
Website
Employees
1390
AeroLeads page
9 roles

Trinity S. work experience

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Senior Customer Success Manager

Current

Seattle, Washington, United States

Oct 2023 - Present

Customer Success Manager

Seattle, Washington, United States

Jul 2022 - Oct 2023

Americorps Member

Seattle, Washington, United States

  • Tutored 15 students in reading, writing, and socio-emotional learning via 30-minute small group sessions
  • Launched virtual afterschool program that offered enrichment materials and activities to 30 students
  • Served on the Leadership and Development Committee; planned content for 100+ service members for two-day summit
Aug 2021 - Jul 2022

Chief Experience Officer

  • Coordinated logistics for travel and lodging for 30-60 travelers on four-day trips to Washington, DC
  • Managed itinerary efficiently and effectively to ensure safety while maximizing customer satisfaction
  • Problem-solved and addressed specific and spontaneous issues concerning traveler needs to assess and manage risks
Apr 2021 - Jul 2021

Special Project Ambassador

  • Created The Conference, a hub for student and community leaders in service at SMU
  • Presented proposals and research about community engagement to executive team within student affairs
  • Recruited and onboarded two volunteers and recruited five future ambassadors to ensure longevity of the project
Aug 2020 - May 2021

Resident Assistant

Dallas, Texas, United States

  • Managed a university residential dorm floor of 41 diverse undergraduate students
  • Utilized conflict management and incident response training to maintain university community standards
  • Executed administrative and event-planning tasks related to managing a $10,000 budget for community programs
  • Served on a departmental Policy Review Team to suggest changes to campus-wide student housing processes
Aug 2019 - May 2021

Student Ambassador

  • Established relationships with prospective students through campus tours and information sessions of 30+ guests
  • Provided administrative assistance via organizing calendars and completing expense reports daily
  • Processed confidential data and application materials for student applications
  • Recruited potential students and families for matriculation and university-related programs with exemplary customer service
Apr 2019 - May 2021

Orientation Leader

Dallas/Fort Worth Area

Coordinated events and activities on campus and throughout Dallas for 1500 students. Conducted outbound and inbound calls with professionalism and effective customer service. Managed events and information sessions for 300+ attendees. Balanced monthly expense reports and multiple projects with high levels of urgency. Created presentation materials for.

Jan 2018 - May 2021

Americorps Member

Dallas, Texas, United States

May 2020 - Jul 2020
Team & coworkers

Colleagues at Darktrace

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1 education record

Trinity S. education

FAQ

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Quick answers generated from the profile data available on this page.

What company does Trinity S. work for?

Trinity S. works for Darktrace.

What is Trinity S.'s role at Darktrace?

Trinity S. is listed as Senior Customer Success Manager at Darktrace.

Where is Trinity S. based?

Trinity S. is based in Issaquah, Washington, United States while working with Darktrace.

What companies has Trinity S. worked for?

Trinity S. has worked for Darktrace, City Year, World Classrooms, Southern Methodist University, and Americorps.

Who are Trinity S.'s colleagues at Darktrace?

Trinity S.'s colleagues at Darktrace include Jakob M., Hamza Dri, Chris Wippler, Joss Honey, and Mduduzi Mohlala.

How can I contact Trinity S.?

You can use AeroLeads to view verified contact signals for Trinity S. at Darktrace, including work email, phone, and LinkedIn data when available.

What schools did Trinity S. attend?

Trinity S. holds Bachelor'S Degree, Statistics, Economics, And Spanish from Southern Methodist University.

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